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This section contains a list of error messages shown on the LCD panel, giving a brief description of each message and suggestions for correcting the problem. Note that not every message shown on the LCD panel indicates a problem. When the Calibrating Printer The printer automatically calibrates itself. This is not an error message, and will clear itself after the calibration process has finished. While the printer displays this message, do not open the covers or turn off the printer. Cancel All Print Job
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the Cancel Print Job
The printer is canceling the current print job. This message appears when the Cancel Print Job (by host) The print job is canceled at the printer driver. Can’t Print The print data is deleted because it is incorrect. Make sure that the appropriate paper size is set and appropriate your printer driver is used. Can’t Print Duplex
The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the Duplex Unit. The problem could also be a result of incorrect settings for the paper source you are using. Pressing the Change Toner to X This message appears when the printer switches from the 4 × B/W mode to Color 4 mode. (The letter C, M, or Y appears in place of X and indicates the colors Cyan, Magenta, or Yellow respectively.) See Switching the Printing Mode to find how to switch the mode. Check Paper Size The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus for instructions. Check Paper Type The media loaded in the printer does not match the paper type setting in the printer driver. Media that matches only the paper size setting will be used for printing. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus for instructions. Clean Parts v v Indicates that the printer needs to be cleaned using the cleaning knob [a] or [b] (indicated as vv). See Cleaning the photoconductor wire (knob [a]) or Cleaning the exposure window (knob [b]) for instructions. Clean Sensor The sensor inside the printer needs to be cleaned. To clean the sensor, open cover D and close it again. Collate Disabled Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM) or free disk space on the optional Hard Disk Drive. If this error occurs, print only one copy at a time. To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see How to access the control panel menus. Color Data Received
The printer receives color printing data when it is in the B/W or 4 × B/W mode. Press the Cooling Down The printer lowers its temperature to optimize for the fixing toner. Wait for a moment for Ready to appear in the LCD panel. Duplex Memory Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues automatically after a certain period of time. Formatting HDD The Hard Disk Drive is being formatted. Form Data Canceled Unable to store form overlay data on the printer’s optional Hard Disk Drive. Either the drive is full, or the maximum number of form overlay files has been reached. Delete any form overlay files you no longer need, then try storing the new overlay again. To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see How to access the control panel menus. Form Feed
The printer is ejecting paper due to a user request. This message appears when pressing the Format Error ROM A An unformatted ROM module has been inserted.
To clear this error, either press the Hard Disk Full The optional Hard Disk Drive is full and you cannot save any data. Delete the unnecessary data from the Hard Disk Drive. To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see How to access the control panel menus. HDD CHECK The printer is checking the Hard Disk Drive. Image Optimum There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus for instructions. Turn the Image Optimum setting off on the control panel’s Printing Menu if you do not want the printer to automatically lower the print quality to continue printing. You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see Memory Module. Install Fuser There is no fuser unit installed or the fuser unit is not installed properly. Turn off the printer, then install the fuser unit if it is not installed. If a fuser unit is already installed, turn the printer off and reinstall the unit after it has cooled off (30 minutes). Open covers A and B. Remove the fuser unit, then reinstall it properly. Close covers A and B. The error clears automatically if the fuser unit is properly installed. If the error is not cleared, the fuser unit is out of order. Replace it with a new fuser unit. Install Photoconductor There is no photoconductor unit installed or the photoconductor unit is not installed properly. Turn off the printer and install the photoconductor unit if it is not installed. If a photoconductor unit is already installed, confirm cover D is closed. Otherwise, turn off the printer, open cover D. Remove the photoconductor unit, then reinstall it properly. Close cover D. The error clears automatically if the photoconductor unit is properly installed. Install uuuu TnrCart The indicated toner cartridges are not installed in the printer. (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.) Install the indicated cartridges. See Toner Cartridge. Install Waste T Box The waste toner collector is not installed, or is installed incorrectly. If there is no waste toner collector installed, install one in the printer. If there is a waste toner collector already installed, try removing it and reinstalling it. See Waste Toner Collector for instructions. Invalid AUX I/F Card This message means that the printer cannot communicate with the installed optional interface card. Turn off the printer, remove the card, then reinstall it. Invalid Data
The spool file on the driver is deleted while printing or the data is abnormal. Press the Invalid HDD Either the optional Hard Disk Drive is damaged or it cannot be used with this printer. Turn off the printer, then remove the Hard Disk Drive. Invalid N/W Module There is no network program, or the network program cannot be used with your printer. Contact a qualified service representative. Invalid P5C The optional P5C Emulation Kit is installed, but the printer is in the B/W mode or 4 × B/W mode. When you use the optional P5C Emulation Kit, make sure that the printer is in the Color mode. Invalid PS3 The PostScript3 ROM module is broken. Turn off the printer and contact your dealer. Invalid ROM A The printer cannot read the installed optional ROM module. Turn off the printer, then remove the ROM module. Jam-Paper Size Error A paper jam occurred because the wrong size paper has been loaded. Clear the jammed paper and set the paper size setting correctly. See Clearing Jammed Paper to find how to clear the jammed paper. Manual Feed ssss
The manual feed mode is specified for the current print job. Make sure the paper size indicated by ssss is loaded, then press the Mem Overflow
The printer has insufficient memory to execute the current task. Press the Menus Locked This message appears if you try to change the printer’s settings through the control panel when the buttons are locked. You can unlock them by using the Network utility. Refer to the Network Guide for information. Need Memory The printer has insufficient memory to complete the current print job. To clear this error message, select Clear Warning from the control panel’s Reset Menu. SeeHow to access the control panel menus for instructions. To prevent this problem from happening again, add more memory to your printer as described in Memory modules, or reduce the resolution of the image to be printed. NonGenuine Toner Cartridge The installed toner cartridge is not a genuine Epson product. Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson. Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to clear the warning message. See Toner Cartridge for instructions on replacing the imaging cartridge. NonGenuine Toner uuuu
The installed toner cartridge is not a genuine Epson toner cartridge. Using a non-genuine toner cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson. Installing a genuine toner cartridge is recommended. Press the Offline
The printer is not ready to print. Press the Optional RAM Error The optional memory module may be corrupted or incorrect. Replace it with a new one. Paper Jam WWWW The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error. If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed.
Paper Out tttt sssss There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper source. Paper Set tttt sssss
The paper loaded in the specified paper source (tttt) does not match the required paper size (sssss). Replace the loaded paper with the correct size paper and press the
If you press the Please Shutdown This message appears after all the toner cartridges are removed. Turn off the printer. Please Wait The toner cartridge to be replaced is moving to the replacement position in the printer. Printer Open Cover D, B, A, or E is open. Close all the covers. Print Overrun
The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts. To avoid this error, it is recommended that you set the Page Protect setting to On and add more memory to the printer. See Setup Menu and Memory Module for details. PS3 Hard Disk full The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full. To clear this error, select Clear Warning from the control panel’s Reset Menu, or remove the downloaded PS fonts to make room on the Hard Disk Drive. For instruction about accessing the control panel menus, see How to access the control panel menus. RAM CHECK The printer is checking the RAM. Ready The printer is ready to receive data and print. Remove Toner This message appears when the printer switches to the B/W mode. See Switching the Printing Mode to find how to switch the mode. Replace Fuser The fuser has reached the end of its service life. Turn the printer off, then replace the fuser unit with a new one. See Fuser Unit for instructions. Replace Photoconductor The photoconductor has reached the end of its service life. Turn off the printer, then replace the photoconductor unit with a new one. See Photoconductor Unit for instructions. The error clears automatically after you replace the unit, then close all printer covers. The photoconductor service life counter is reset automatically.
When the error light is blinking, you can continue printing by pressing the Replace Toner uuuu The indicated toner cartridges are out of toner and need to be replaced. (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.) See Toner Cartridge for instructions. Replace Waste T Box The waste toner collector is full of toner. Replace it with a new waste toner collector. See Waste Toner Collector for instructions. Reserve JobCanceled The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s Hard Disk Drive has been reached, or the drive has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available. To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see How to access the control panel menus. Reset The printer’s current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data. Reset All All printer settings have been reset to the default configuration, or to the last settings that were saved. Reset to Save
A control panel menu setting was changed while the printer was printing. Press the ROM CHECK The printer is checking the ROM. SELF TEST The printer is currently performing a self test and initialization. Service Req Cffff/Service Req Eggg A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Eggg), turn off the printer, unplug the power cord, then contact a qualified service representative.
Sleep The printer is currently in the power-save mode. This mode is canceled when the printer receives print data. This mode is also canceled by selecting Reset or Reset All from the control panel’s Rest Menu. See Using the Control Panel Menus for instructions. TonerCart Error uuuu A read/write error has occurred for the indicated toner cartridges (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.). Remove the toner cartridges and reinsert them. If that fails to clear the error, replace the toner cartridges.
To install the indicated cartridges. See Toner Cartridge. Turn Paper Paper on the MP tray is not loaded correctly. Remove the paper and load it correctly on the MP tray. Unable Clear Error The printer cannot clear an error message because the error status still remains. Try solving the problem again. uuuu Toner Low This message indicates that the toner cartridge for the indicated color is near the end of its service life. Prepare a new toner cartridge. Warming Up The printer is warming up the fuser to be ready to print. Waste Toner Box Near Full The waste toner collector is near full of toner. Worn Fuser This message indicates that the fuser unit is near the end of its service life. Printing after this message appears is not guaranteed. Turn the printer off, then reinstall the unit after it has cooled off (30 minutes). Then replace the fuser unit with a new one. See Fuser Unit for instructions. The error clears automatically after you replace the unit and close all printer covers. Worn Photoconductor This message indicates that the photoconductor unit is near the end of its service life. Printing after this message appears is not guaranteed. Turn the printer off, then replace the photoconductor unit with a new one. See Photoconductor Unit for instructions. The error clears automatically after you replace the unit and close the printer covers. Worn Transfer Unit This message warns you that the transfer unit is near the end of its service life. Contact your dealer. To clear this warning message and continue printing, select Clear All Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see How to access the control panel menus. Write Error ROM P The printer is unable to write data into the ROM module correctly. You cannot remove the ROM P because the ROM P is a program ROM module. Contact your dealer. Writing ROM A/Writing ROM P This message indicates that a ROM module in the slot is being written. Please wait until this message disappears. | |
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mark is displayed at the left of the warning message, multiple warnings occur. To confirm all warnings that occur, press the 
Down button to display the Status Menu, then press the 
Enter button. The LCD panel also displays the amounts of remaining toners and available paper sizes.
Cancel Job button has been pressed down for more than 2 seconds.
Start/Stop button will print the rest of the print job on only one side of the paper. Press the 
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