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Problem Solver

Error/Warning Messages

EPSON Status Monitor

You can identify many common printer problems using the display on your printer's LCD panel.

Error Display

Display

Meaning

Ink out.

Replace the photo cartridge with a new one.
See Replacing the Photo Cartridge

Paper out.

Load Paper. Then press the Start button to continue or the Cancel button to cancel.
See Loading Paper

Paper is jammed.

Clear paper jam, then press the Start button.
See The paper jams

Not enough ink to perform the head cleaning.

Replace the photo cartridge with a new one.
See Replacing the Photo Cartridge

Bluetooth module error.

Disconnect the Adapter, then reconnect to the printer.
See Connecting and Disconnecting the Bluetooth Photo Print Adapter

External device is not connected or media is not inserted.

Connect an external device or insert media.

Insufficient space on the external device.

Use an external device with sufficient space.

No memory card is inserted.

Insert a memory card.

PC connected.

Disconnect a PC from the printer.

Cartridge compartment cover is open.

Close the cartridge compartment cover.

Photo cartridge is not inserted.

Install the photo cartridge.

Waste ink pad in the photo cartridge is saturated.

Replace the photo cartridge with a new one.
See Replacing the Photo Cartridge

Photo cartridge cannot be recognized.

Reinstall the photo cartridge. The genuine EPSON photo cartridge (T573) is recommended for replacement.

The battery is empty.

Connect the AC adapter.

The battery temperature is abnormal.

Turn the power off, then wait until the battery temperature decreases.

The battery is defective.

Replace the battery with a new one.
See Using the optional battery

Mechanical error.

Call for service.
See Contacting Customer Support

Waste ink pad in the printer is saturated.

Call for service.
See Contacting Customer Support

Warning Display

Display

Meaning

Waste ink pad almost full.

Call for service.
See Contacting Customer Support

Temperature inside the printer is too high.

Move the printer to the shade or a cool place.

No photo data on the memory card.

Remove the memory card.
See Memory card data format

Memory card error.

Remove the memory card.
See Loadable memory cards

Cannot recognize the external device.

Check connection.

Error in the data.

The print results may not be perfect. Check the data.

The data is not supported.

Check the data.

The image is too large to print with Bluetooth.

Print the data from a memory card or computer.

The image is too complex to print with Bluetooth.

Check the data.

EPSON Status Monitor

If a problem occurs while printing, an error message will appear in the Progress Meter window.

When the ink is out, click the How To button in the EPSON Status Monitor or Progress Meter window, and EPSON Status Monitor will lead you step-by-step through the cartridge replacement procedure.

If an error message indicating that parts inside your printer are near the end of their service life appears, contact your dealer for replacement.

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