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Problem Solver

Paper Does Not Feed Correctly

Paper does not feed
The paper jams
Paper improperly loaded
Paper is not ejected fully or is wrinkled

Paper does not feed

Remove the stack of paper and make sure of the following:

Paper Handling Instructions

Loading Paper


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The paper jams

Open the paper support and output tray. Remove all of the paper inside, including any torn pieces, and press the Start button. Reload the paper. If any printing jobs remain, the printer will automatically start printing.

Note:
If you cannot remove a foreign object easily by yourself, do not use force and do not disassemble the printer. Call your dealer for assistance.

If your paper jams frequently, make sure of the following:


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Paper improperly loaded

If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Reload the paper properly and press the Start button.


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Paper is not ejected fully or is wrinkled

If the paper does not eject fully, remove the paper.

Note:
Store any unused paper in its original packaging in a dry area.


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Version NPD1531-00, Copyright © 2005, SEIKO EPSON CORPORATION