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Problem Solver
This section contains a list of messages shown on the LCD panel, giving a brief description of each message and suggestions for correcting the problem.
Note that not every message shown on the LCD panel indicates a problem. The 
mark displayed to the left of the warning message indicates that multiple warnings have occurred. To check all the warning messages, press the 
Down button to display the Status menu, and then press the 
Enter button.
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the 
Cancel Job button is pressed down for more than 2 seconds.
The printer is canceling the current print job. This message appears when the Cancel Job button is pressed and released within 2 seconds.
The print data is deleted because it is incorrect.
Make sure that the appropriate paper size is set and a printer driver for EPSON EPL-N7000 is used.
The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the Duplex Unit. The problem could also be a result of incorrect settings for the paper source that you are using. Pressing the 
Start/Stop button will print the rest of the print job on only one side of the paper. Press the Cancel Job button to cancel the print job.
The printer is running out of toner. It is recommended that you replace the imaging cartridge. See Replacing the Imaging Cartridge for instructions.
The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
The media loaded in the printer does not match the paper type setting in the printer driver. Media that matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM) or free disk space on the optional Hard Disk Drive. If this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
There is not enough memory for duplex printing. The printer prints only on the front side and ejects the paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel's Setup menu, press the Start/Stop button to print on the back of the next sheet, or press the Cancel Job button to cancel the print job.
If On is selected as the Auto Cont setting on the control panel's Setup menu, printing continues automatically after a certain period of time.
The upper or lower cover of the optional Duplex Unit is open. Close the covers.
A paper jam has occurred at the paper feeder. Remove the jammed paper.
An unformatted ROM module has been inserted.
To clear this error, either press the Start/Stop button or turn off the printer and remove the ROM module, then reinstall the ROM module. If that fails to clear the error, contact your dealer.
The HDD is being formatted.
Unable to store form overlay data on the printer's optional Hard Disk Drive. Either the drive is full, or the maximum number of form overlay files has been reached. Delete any form overlay files that you no longer need, and then try storing the new overlay data again.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
The printer is ejecting paper due to a user request. This message appears when pressing the Start/Stop button once to put the printer offline, and then holding down the Start/Stop button for more than 2 seconds so as not to receive any form feed commands.
The optional Hard Disk Drive is full and you cannot save any data. Delete any unnecessary data from the Hard Disk Drive. To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
The printer is checking the Hard Disk Drive.
The installed imaging cartridge cannot be used. Replace the imaging cartridge.
An error occurred while reading or writing data on the imaging cartridge. Replace the imaging cartridge.
There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
Turn the Image Optimum setting off on the control panel's Printing menu if you do not want the printer to automatically lower the print quality to continue printing.
You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see Memory modules.
The imaging cartridge is not installed in the printer.
Install the imaging cartridge. See Replacing the imaging cartridge.
This message means that the printer cannot communicate with the installed optional interface card. Turn off the printer, remove the card, and then reinstall it.
Either the optional Hard Disk Drive is damaged or it cannot be used with this printer. Turn off the printer and remove the Hard Disk Drive.
A PostScript 3 ROM module that cannot be used on this printer is installed. Turn off the printer and remove the module.
The printer cannot read the installed optional ROM module. Turn off the printer and remove the ROM module.
The indicated output tray of the optional 4-Bin Mailbox is full, and the printer cannot output paper to the tray anymore. Remove the printouts on the tray.
The optional 4-Bin Mailbox is not properly installed or mounted. Mount it properly on the printer, or reinstall it.
The manual feed mode is specified for the current print job. Make sure the paper size indicated by xxx is loaded, and then press the Start/Stop button.
For details on the manual feed mode, see Manually feeding paper.
The printer has insufficient memory to execute the current task. Press the Start/Stop button on the control panel to resume printing. Or press the Cancel Job button to cancel the print job.
This message appears if you try to change the printer's settings through the control panel when the buttons are locked. You can unlock them by using the EPSON WinAssist or WebAssist utility. Refer to the Network Guide for information.
The printer has insufficient memory to complete the current print job.
To clear this error message, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
To prevent this problem from happening again, add more memory to your printer as described in Memory Module or reduce the resolution of the image to be printed.
The printer is not ready to print. Press the Start/Stop button. The level of remaining toner is also indicated on the right side of this message.
The optional memory module may be corrupted or incorrect. Replace it with a new one.
The specified paper size or paper type cannot be output to the optional 4-Bin Mailbox. Change the paper size or paper type, or select the face-down tray as the output tray.
A paper jam has occurred in the optional 500-Sheet Universal Paper Cassette Unit A3. Remove the jammed paper from the unit. See Clearing Jammed Paper for instructions.
A paper jam has occurred in the printer. See Clearing Jammed Paper for instructions.
A paper jam has occurred in the optional Duplex Unit. Remove the jammed paper from the unit. See Clearing Jammed Paper for instructions.
A paper jam has occurred in the optional 4-Bin Mailbox. Remove the jammed paper. See Clearing Jammed Paper for instructions.
There is no paper in the specified paper source (XXX). Load paper of the indicated size (YYY) into the paper source.
The paper loaded in the specified paper source (XXX) does not match the required paper size (YYY). Replace the loaded paper with the correct size paper and press the Start/Stop button to resume printing. Or press the Cancel Job button to cancel the print job.
If you press the Start/Stop button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.
The front cover is open. To clear this error, close the cover.
The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the Start/Stop button to resume printing. Or press the Cancel Job button to cancel the print job. If this message appears again, select On as the Page Protect setting in the control panel's Setup menu.
If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
You can also add more memory to the printer as described in Memory modules.
The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
The printer is checking the RAM.
The printer is ready to receive data and print. The level of remaining toner is also indicated on the right side of this message.
The imaging cartridge is out of toner and need to be replaced.
See Replacing the imaging cartridge for instructions.
The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored in the printer's Hard Disk Drive has been reached, or the drive has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available.
To clear this error, select Clear Warning from the control panel's Reset menu. See Reset Menu for instructions.
The printer's current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data.
All printer settings have been reset to the default configuration, or to the last settings that were saved.
A control panel menu setting was changed while the printer was printing. Press the Start/Stop button to clear this message. The setting will become effective after printing has finished.
Alternatively you can clear this message by performing Reset or Reset All from the control panel. However, the print data will be deleted.
The printer is checking the ROM.
The printer is currently performing a self test and initialization.
A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyyy), turn off the printer, unplug the power cord, and then contact a qualified service representative.
The printer is currently in the power-save mode. This mode is canceled when the printer receives print data or the Reset button is pressed.
The imaging cartridge has less than 10% of toner remaining.
You can continue to print until the Replace Toner error message appears. It is recommended that you wait until this message appears before replacing the imaging cartridge as remaining toner may spill during replacement procedure. When printouts become faint, see Replacing the imaging cartridge for instructions on replacing the imaging cartridge.
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The printer cannot clear an error message because the error status still remains. Try solving the problem again.
The printer is warming up the machine to be ready to print.
The printer is unable to write data into the ROM module correctly. Check if the ROM module is connected to its slot securely, or turn off the printer and uninstall the ROM module.
The printer is writing data into the ROM module in the ROM slot A.
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| Version NPD0173-00, Copyright © 2003, SEIKO EPSON CORPORATION |
