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Operational problems

The Ready light does not turn on when you turn the printer on.
The Ready light is on but nothing prints

The Ready light does not turn on when you turn the printer on.

Cause What to do
The power cord may not be correctly plugged into the electrical outlet. Turn off the printer and check the power cord connections between the printer and the electrical outlet. Then turn the printer back on.

The electrical outlet may be controlled by an outside switch or an automatic timer.

Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly.


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The Ready light is on but nothing prints

Cause What to do
Your computer may not be correctly connected to the printer. Perform the procedure described in "Connecting to the Computer" in the Setup Guide.
The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and the computer. If you are using the parallel interface, be sure to secure the connector using the wire retaining clips.
You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length. If you are using the USB interface, use a Revision 1.1 compliant cable. A USB 2.0 certified cable is recommended.
Some errors may have occurred. Check the indicator lights to see if some errors have occurred.
Your application software is not correctly set up for your printer. Make sure that the printer is selected in your application software.
Your computer system's memory is too small to handle the volume of data in your document.

Try reducing the image resolution of your document in the application software, or install more memory in your computer if you can.


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