Reference Guide

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Troubleshooting

The Printer Does Not Turn On or Stay On

If the Operate light does not come on and mechanism initialization does not start (even when the Operate button is pressed to turn on the printer), try the solutions listed for the corresponding problem.

Turn off the power and make sure the power cord is securely plugged into the printer.

Make sure the power outlet works and is not controlled by a wall switch or timer.

Make sure the supplied voltage to the printer matches the rated voltage label on the printer. If not, turn off the power and unplug the power cord immediately. Contact EPSON for assistance. See Contacting Customer Support.

Caution:

If the supplied voltage and rated voltage do not match, do not plug the printer back in again. Doing so could damage the printer.

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