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Problem Solver
The lights on the control panel light up in different combinations to indicate printer status and to alert you to errors and warnings.
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Status/Error |
INDICATOR LIGHTS |
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Paper  |
Toner  |
Memory  |
Continue |
Data |
On Line |
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Control panel: Memory light on, Continue light on
Indicates that a write error has occurred on the ROM module in slot A. Try performing a Reset All on the printer. If this does not clear the error, turn off the printer and remove the ROM module from the ROM slot.
Control panel: Paper light flashing, Continue light flashing
The paper loaded in the paper source does not match the required paper size. Replace with paper of the correct size and press the Continue button.
Control panel: Paper light flashing
This warning indicates that although printing was successful, the paper size setting in the printer driver is different from the size of paper loaded in the printer. To print on the correct paper size, make sure you load the appropriate paper into the printer. To clear the warning, press the Continue button on the control panel.
Control panel: Paper light flashing
This warning indicates that although printing was successful, the paper type setting in the printer driver is different from the type of paper loaded in the printer. Load the correct type of paper into the printer. To clear the warning, press the Continue button on the control panel.
Control panel: Memory light flashing
The printer could not print at the requested quality level due to insufficient memory and automatically reduced the print quality so that it could continue to print. Check to see if the printout is acceptable. If not, add more memory for a permanent solution, or temporarily set Print Quality to 600 dpi and Page Protect to Auto in the printer driver.
Control panel: Paper light on, Continue light on
Indicates that there may be a paper jam inside the printer. Open the printer cover, remove any jammed paper, and close the printer cover. The error will automatically clear itself and the jammed page's print data is reprinted.
Control panel: Paper light on, Continue light on
Indicates that there is a paper feed jam. See Feed jam at the MP tray and Feed jam when using the optional 500-Sheet Lower Paper Cassette Unit for instructions on clearing feed jams. The error is automatically resolved upon clearing the jammed paper and opening and closing the printer cover.
Control panel: Data light flashing
Indicates that the printer is processing data that is stored in the printer buffer. Once all data is processed and printing stops, the Data light turns off.
Control panel: Memory light on, Continue light flashing
The printer has insufficient memory for the current task. The document was not printed.
To correct the error, press the Continue button. If the message remains, press the ALT and Form Feed buttons simultaneously to reset the printer. You can also clear this error by turning the printer off and back on again.
The next time you print the document, it may be necessary to reduce the number or size of fonts, reduce the number or size of graphics, or lower the resolution. You can also add more memory to the printer.
Control panel: Memory light flashing
The printer does not have sufficient memory to collate print jobs. Only one set of copies will be printed. Reduce the contents of print jobs, or add more memory. Press the Continue button to clear the warning.
Control panel: Memory light on, Continue light flashing
The printer cannot read the installed optional interface card. Turn off the printer and try reinstalling the card. If the error persists, you may have to replace the interface card.
Contact your dealer for assistance.
Control panel: Memory light on, Continue light flashing
An optional PostScript 3 ROM module not supported by this printer is installed, or a supported module is installed incorrectly in slot A. See ROM Module to make sure you are using the correct PostScript 3 ROM module, or try reinstalling the module.
Control panel: Paper light on, Continue light on
The above lights always come on when Manual Feed is specified in Paper Source. Make sure paper of the size specified in the printer driver is loaded in the manual feed slot on the MP tray. You have to press the Continue button for every sheet that you want to print in manual feed mode. If you press the Continue button when there is no paper in the manual feed slot, the printer prints from the next available paper source.
Remember to clear the Manual Feed check box in the printer driver's Basic Settings tab before trying to print from the MP tray or the optional 500-Sheet Lower Paper Cassette Unit after printing in the manual feed mode. If the lights continue to turn on even after you have cleared the Manual Feed check box, reset the printer by simultaneously pressing the ALT and Continue buttons on the control panel.
For detailed information on the manual feed mode, see Manually loading paper.
Control panel: Memory light flashing
This warning indicates that the printer encountered memory problems when printing the document. Press the Continue button on the control panel to clear the warning.
Perform either a Reset or a Reset All on the printer after deleting the current print job.
The next time you print the document, reduce the resolution setting. For a permanent solution, install an optional memory module into the printer. See Memory Module for installation instructions.
Control panel: On Line light off
Indicates that the printer is not ready to print. Press the On Line button to put the printer online.
Control panel: On Line light on or flashing
Indicates that the printer is ready to print. When online, the On Line light is usually on, but sometimes flashes as it processes data internally.
Control panel: Paper light on, Continue light on
Indicates that there is a paper jam. See Clearing paper jams for instructions on clearing paper jams. The error is automatically resolved upon clearing the jammed paper and opening and closing the printer cover.
Control panel: Paper light flashing, Continue light on
There is no paper in the specified paper source. Load paper of the size specified in the printer driver into the paper source. See Loading paper into the MP tray and Loading paper for instructions on loading paper.
Control panel: Memory light on, Continue light flashing
The time required to process data exceeds the print engine speed because the volume of data is too great. Press the Continue button to resume printing. If this message appears again, change the Page Protect setting to On.
Control panel: Paper light on, Continue light on
The printer is open. Make sure the printer cover is closed properly by opening it and closing it again.
Control panel: Paper light on, Toner light on, Memory light on
The printer's current interface has been reset and the buffer is cleared. However, other interfaces are still active and retain their settings and data.
Control panel: All lights on
All printer settings have been reset to the user default configuration, or to the last settings that were saved.
Control panel: no light signal to indicate this warning
The installed ROM module in slot A is not formatted. Remove the ROM module for immediate resolution of the problem. You may have to replace the ROM module to resolve the problem permanently.
Contact your dealer for assistance.
Control panel: Memory light on, Continue light flashing
The ROM module in slot A is not installed correctly or is invalid for this printer. Make sure you are using a proper ROM module, or reinstall the module. See ROM Module for installation instructions.
Control panel: All lights flashing
A controller error or a print engine error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If all the lights start flashing again, turn off the printer, unplug the power cord, and contact a qualified service representative.
Control panel: On Line light flashing (flashes at longer intervals than the usual flashing)
Indicates that the printer is in energy-saving mode. The printer goes into standby due to inactivity. If Standby is enabled, the printer goes into standby in 30 minutes.
Control panel: Toner light flashing
The printer is almost out of toner. Prepare a new developer cartridge to replace the current one.
Control panel: Toner light on, Continue light on
You must replace the developer cartridge. See Replacing the developer cartridge.
Control panel: On Line light flashing
Indicates that the printer is warming up to process and print data.
Control panel: Data light on or flashing
Indicates that data is being written to the ROM module in slot A.
| Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION |
