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Print Quality ProblemsIf you are having print quality problems, then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout.
Horizontal bandingMake sure the printable side of the paper is face up in the sheet feeder.
Use up ink cartridge within six months of opening vacuum package.
Try to use genuine Epson ink cartridges.
Check the
![]() ![]() Check the ink cartridge status by using EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Mac OS X).
![]() If the graphic displays the ink is low or expended, replace the appropriate ink cartridge. ![]() Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() Vertical misalignment or bandingMake sure the printable side of the paper is face up in the sheet feeder.
Clear the High Speed check box from the Advanced window in your printer driver (Windows). See the online help for details.
Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() Incorrect or missing colorsFor Windows, clear the Black Ink Only setting in the Advanced window in your printer driver.
For Mac OS X, change the Color setting to Color in Print Settings in the Print dialog box in your printer driver. See the printer driver online help for details. Adjust the color settings in your application or in your printer driver settings.
For Windows, check the Advanced window. For Mac OS X, check the Print Settings dialog box from the Print dialog box. See the printer driver online help for details. Check the
![]() ![]() Check the ink cartridge status by using EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Mac OS X).
![]() If the graphic displays the ink is low or expended, replace the appropriate ink cartridge. ![]() If you have just replaced an ink cartridge, make sure the date on the box has not expired. If you have not used the printer for a long time, replace the ink cartridges.
![]() Blurry or smeared printoutUse only paper recommended by Epson.
For details on Epson special media, click the Appendix tab in the upper right corner of the User's Guide window, and then click Product Information, Ink and Paper. Try to use genuine Epson ink cartridges.
Make sure the printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate properly if it is tilted.
Make sure your paper is not damaged, dirty, or too old.
Make sure your paper is dry and the printable side is facing up.
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() Remove each sheet from the output tray as it is printed.
If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time.
Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your printouts, follow the instructions of the paper.
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