Using the Head Cleaning utility for Windows
Using the printer buttons
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the printer by using the buttons.
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Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
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Make sure the printer is turned on and the ink light is off.
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Make sure that A4 size paper is loaded in the sheet feeder.
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Access the printer settings.
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Click the Maintenance tab, then click the Head Cleaning button.
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Follow the on-screen instructions.
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Caution: |
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Never turn off the printer while the On light is flashing. Doing so may damage the printer.
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When the On light stops flashing, load a few sheets of paper and click Print Nozzle Check Pattern in the Head Cleaning window to confirm that the print head is clean.
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Below are two sample nozzle check patterns:
Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine.
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head.
If the nozzle check page does not print satisfactorily, you may need to repeat the head cleaning and print the nozzle check pattern again.
See Cleaning the Print Head
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Note: |
Using the printer buttons
Follow the steps below to clean the print head using the printer buttons.
![](files/01.gif) | ![](files/mark_ca.gif) |
Caution: |
![](files/01.gif) | ![](files/01.gif) |
Never turn off the printer while the On light is flashing. Doing so may damage the printer.
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Note: |
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