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Maintenance and Troubleshooting / Maintenance

Upgrading Your Operating System

Uninstalling EPSON Scan

If you are upgrading your operating system, follow the procedure below.

Uninstall EPSON Scan. See Uninstalling EPSON Scan.

Turn off your computer and scanner, and then disconnect your scanner from your computer.

Turn on your computer, and then upgrade the operating system.

Make sure that the operating system is installed correctly, and then shut down your computer.

Start your computer, and then install EPSON Scan following the instructions in your Start Here poster.

Connect your scanner to the computer, and then turn on the scanner.

Uninstalling EPSON Scan

Follow the appropriate section below to uninstall EPSON Scan.

For Windows users

Note:

You can also uninstall EPSON Scan from the EPSON Installation Program dialog box. To view the dialog box, insert the scanner software CD in the CD-ROM drive.

The picture shown in this section is for Windows XP. It may be different from the actual image you see.

To uninstall applications in Windows XP or 2000, you need to log on as an user with administrator privileges: that is, an user with a Computer Administrator account on Windows XP or an user who belongs to the Administrators group on Windows 2000. On Windows XP, you cannot uninstall applications if you log on as a Limited-account user.

Turn off the scanner, and then disconnect the scanner from the computer.

In Control Panel, double-click the Add or Remove Programs icon (for Windows XP users) or the Add/Remove Programs icon (for Windows Me, 98 SE, or 2000 users).

Select EPSON Scan from the list, and then click Change/Remove (for Windows XP or 2000 users) or Add/Remove (for Windows Me or 98 SE users).

When a confirmation dialog box appears, click Yes.

Follow the on-screen instructions.

Click Finish to complete the uninstallation. In some cases, a message may appear to prompt you to restart the computer; make sure Yes, I want to restart my computer now is selected and then click Finish.

For Mac OS 9 users

Insert the software CD in the CD-ROM drive.

Double-click the EPSON Scan folder.

Double-click the Mac OS 9 folder, and then double-click the EPSON Scan Installer icon.

Click Accept. The Installer dialog box appears.

Select Uninstall from the pull-down menu at the top left, and then click Uninstall.

For Mac OS X users

Insert the software CD in the CD-ROM drive.

Double-click the EPSON CD-ROM icon on your desktop.

Double-click the EPSON Scan folder.

Double-click the Mac OS X Software, and then double-click the EPSON Scan Installer icon.

If the Authorization window opens, click the key icon, enter the administrator's name and password, click OK, and then click Continue.

After the initial screen, click Accept. The Installer dialog box appears.

Select Uninstall from the pull-down menu at the top left, and then click Uninstall.

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