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Maintenance and Troubleshooting

Software Setup Problems

You cannot install EPSON TWAIN.
The scanner does not appear in the Port list of the EPSON TWAIN 5 dialog box in Control Panel when you connect the SCSI interface to your computer running Windows other than Windows 98 and 2000.
The Scanner Status does not indicate "Device Ready" after you click Test in the EPSON TWAIN 5 dialog box (Windows 95 and NT 4.0) or the Scanner's Properties dialog box (Windows 98 and 2000) in Control Panel.

You cannot install EPSON TWAIN.


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The scanner does not appear in the Port list of the EPSON TWAIN 5 dialog box in Control Panel when you connect the SCSI interface to your computer running Windows other than Windows 98 and 2000.


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The Scanner Status does not indicate "Device Ready" after you click Test in the EPSON TWAIN 5 dialog box (Windows 95 and NT 4.0) or the Scanner's Properties dialog box (Windows 98 and 2000) in Control Panel.


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Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION