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Problem Solver
This section contains a list of error messages shown on the LCD panel, giving a brief description of each message and suggestions for correcting the problem. Note that not every message shown on the LCD panel indicates a problem. When the 
mark is displayed at the left of the warning message, multiple warnings occur. To confirm all warnings that occur, press the 
Down button to display the Status Menu, then press the 
Enter button.
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the 
Cancel Job button has been pressed down for more than 2 seconds.
The printer is canceling the current print job. This message appears when the Cancel Job button has been pressed and released within 2 seconds.
The print data is deleted because it is incorrect.
Make sure that the appropriate paper size is set and a printer driver for EPSON EPL-N2500 is used.
The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the Duplex Unit. The problem could also be a result of incorrect settings for the paper source you are using. Pressing the 
Start/Stop button will print the rest of the print job on only one side of the paper. Press the Cancel Job button to cancel the print job.
The imaging cartridge is nearing the end of its functional life.
Replacing it with a new imaging cartridge is strongly recommended. See Imaging Cartridge for instructions.
The paper size loaded in the printer is not appropriate for the optional Duplex Unit.
Load correct the paper size and press Start/Stop button to resume printing.
The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel's Reset Menu. See How to access the control panel menus for instructions.
The media loaded in the printer does not match the paper type setting in the printer driver. Media that matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel's Reset Menu. See How to access the control panel menus for instructions.
Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM) or free disk space on the optional Hard Disk Drive. If this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel's Reset Menu. See How to access the control panel menus for instructions.
The printer lowers its temperature to optimize for the fixing toner. Wait for a moment for Ready to appear in the LCD panel.
The Duplex Unit has become separated from the printer. Turn the printer off, reinstall the Duplex Unit and turn the printer on again.
There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel's Setup Menu, press the Start/Stop button to print on the back of the next sheet, or press the Cancel Job button to cancel the print job.
If On is selected as the Auto Cont setting on the control panel's Setup Menu, printing continues automatically after a certain period of time.
The Duplex Unit's cover is open.
The printer is ejecting paper due to a user request. This message appears when pressing the Start/Stop button once to make the printer offline, and then holding down the Start/Stop button for more than 2 seconds in order not to receive form feed command.
The wrong imaging cartridge has been installed. Replace it with the correct imaging cartridge for this printer. See Imaging Cartridge for instructions.
There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel's Reset Menu. See How to access the control panel menus for instructions.
Turn the Image Optimum setting off on the control panel's Printing Menu if you do not want the printer to automatically lower the print quality to continue printing.
You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see Memory module.
The imaging cartridge is not installed or not installed correctly. Make sure that the imaging cartridge is installed correctly.
This message means that the printer cannot communicate with the installed optional interface card. Turn off the printer, remove the card, then reinstall it.
An optional PostScript 3 ROM module that cannot be used on this printer is installed. Turn off the printer and remove the module.
The printer cannot read the installed optional ROM module. Turn off the printer and remove the ROM module.
The location where the paper jam occurred is displayed at xxx. xxx indicates the location of the error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed.
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Jam A |
Paper is jammed at the Cover A. For instructions on how to remove jammed paper at the Cover A, see Jam A (Cover A). |
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Jam A B |
Paper is jammed inside the output path cover (cover A or B) or fuser unit. For instructions on how to remove jammed paper at the output path cover or fuser unit, see Jam A B (Cover A or B). |
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Jam MP A |
Paper is jammed inside the optional lower cassette. For instructions on how to remove jammed paper in the optional lower cassette, see Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A). |
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Jam DM |
Paper is jammed inside the optional Duplex Unit's paper path or cover (cover DM). For instructions on how to remove jammed paper at the Duplex Unit, see Jam DM (Cover DM). |
The manual feed mode is specified for the current print job. Make sure the paper size indicated by xxx is loaded, then press the Start/Stop button.
If you do not want to print this job in manual mode, press the Cancel Job button.
For details on the manual feed mode, see Manually feeding paper.
The printer has insufficient memory to execute the current task. Press the Start/Stop button on the control panel to resume printing. Or press the Cancel Job button to cancel the print job.
The printer has insufficient memory to complete the current print job. Cancel printing by deleting it from the print queue on your computer, or by pressing the Cancel Job button on the printer.
To clear this error message, select Clear Warning from the control panel's Reset Menu. See How to access the control panel menus for instructions.
To prevent this problem from happening again, add more memory to your printer as described in Memory module.
The printer is not ready to print. Press the Start/Stop button.
The optional memory module may be corrupted or incorrect. Replace it with a new one.
There is no paper in the specified paper source (XXXXX). Load paper of the indicated size (YYYY) into the paper source.
The paper loaded in the specified paper source (XXXXX) does not match the required paper size (YYYY). Replace the loaded paper with the correct size paper and press the Start/Stop button to resume printing. Or press the Cancel Job button to cancel the print job.
If you press the Start/Stop button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.
One or more of the following covers are open; Cover A or Cover B.
The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the Start/Stop button to resume printing. Or press the Cancel Job button to cancel the print job. If this message appears again, select On as the Page Protect setting in the control panel's Setup Menu.
If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
You can also add more memory to the printer as described in Memory module.
The printer is checking the RAM.
The printer is ready to receive data and print.
The toner has run out.
Install a new imaging cartridge. See Replacing an imaging cartridge for instructions.
This error is not displayed when the Toner Out setting is set to Continue in the control panel setting. When the Toner Out setting is set to Continue, replace the imaging cartridge if the printout is light or faint.
The printer's current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data.
All printer settings have been reset to the default configuration, or to the last settings that were saved.
A control panel menu setting was changed while the printer was printing. Press the Start/Stop button to clear this message. The setting will become effective after printing has finished.
The printer is checking the ROM.
The printer is performing a quick internal check.
A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyyy) and turn off the printer, unplug the power cord, and contact a qualified service representative.
The printer is in sleep mode.
The imaging cartridge is running out of toner. If the printout is too light or faint, replace the imaging cartridge as described in Replacing an imaging cartridge.
You can continue to print until the Replace Toner error message appears. Waiting until this message appears before replacing the toner is recommended as toner may spill during replacement if toner remains in the cartridge. When printouts become faint, see Replacing an imaging cartridge for instructions.
To clear this error, select Clear Warning from the control panel's Reset Menu. See How to access the control panel menus for instructions.
The direction of the paper loaded in the specified paper source (XX) does not match the required paper direction. Turn the paper direction to landscape.
The printer cannot clear an error message because the error status still remains. Try solving the problem again.
The printer is warming up.
This message indicates an internal error in the printer. Reset the printer. If this error persists, consult your dealer.
This message indicates that a ROM module in slot is being written. Please wait until this message disappears.
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| Version 1.20E, Copyright © 2003, SEIKO EPSON CORPORATION |
