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Problem Solver / Error Messages
Calibration adjustment errors
Touch Screen Message |
Solution |
Scanner Error Communication Error After Error Recovery Press the Stop button |
The scanner is not connected. Make sure the scanner power is on, and check that the copy server and the scanner are connected with a SCSI cable. Press the stop button, then try copying again. |
Scanner Error ADF Error After Error Recovery Press the Stop button |
A problem has occurred in the ADF unit. Turn off the power of the scanner, and then turn it back on again. If the scanner returns to normal operation, press the stop button, then try copying again. If the error persists, this may indicate a problem with the scanner. Contact your dealer. |
Scanner Error Paper Jam After Error Recovery Press the Stop button |
Paper is jammed in the ADF unit. Remove the paper jammed from the Auto Document Feeder. Then press the stop button and try copying again. |
Scanner Error Cover Open After Error Recovery Press the Stop button |
The ADF unit is open. Close the Auto Document Feeder firmly. Then press the stop button and try copying again. |
Scanner Error Option Error After Error Recovery Press the Stop button |
Make sure the ADF unit is completely closed and that there is no paper jammed inside the ADF. Then press the stop button and try copying again. |
Scanner Busy Press the Stop button |
The scanner is being used by another computer. Press the stop button to cancel the job. |
Scanner Error Model Error After Error Recovery Press the Stop button |
A scanner other than an EPSON GT-10000+ is connected to the copy station. Check the scanner model, then press the stop button and try copying again. If this error occurs even though a correct scanner model is connected, press the Reset button on the copy station control panel. |
Scanner Error Fatal Error After Error Recovery Press the Stop button |
An undefined error has occurred. Turn off the power of the scanner, and then turn it back on again. If the scanner returns to normal operation, press the stop button, then try copying again. If the error persists, this may indicate a problem with the scanner. Contact your dealer. |
Scanner Error Version Error After Error Recovery Press the Stop button |
A scanner other than an EPSON GT-10000+ is connected to the copy station. Check the scanner version, then press the stop button and try copying again. If this error occurs even though a correct scanner version is connected, press the Reset button on the copy station control panel. |
Scanner Error ADF Error After Error Recovery Press the Stop button |
A document is set on both the scanner and the Auto Document Feeder. Press the stop button and cancel the Job. Set the paper on either the scanner or the Auto Document Feeder. |
Scanner Error ADF Error Recover Error |
Turn off the power of the scanner, and then turn it back on again. Try the Network TWAIN again. If the error persists, this may indicate a problem with the scanner. Contact your dealer. |
Scanner Error Paper Jam Recover Error |
Remove the paper jammed from the Auto Document Feeder. Then try the Network TWAIN again. |
Scanner Error Cover Open Recover Error |
Close the Auto Document Feeder firmly. Then try the Network TWAIN again. |
Scanner Error Option Error Recover Error |
Set the document on the Auto Document Feeder. Then try the Network TWAIN again. |
Scanner Error ADF Error Recover Error |
The option which cannot be used in this scanner may be attached. Remove the option which may not be used with the scanner. |
Display on the control panel |
Solution |
Calibration Error Calibration Failed Press the Stop button |
Calibration was not completed successfully. Press the stop button, then press the Start Color Calibration button again. |
Calibration Error Calibration Failed After Error Recovery Press the Stop button |
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Calibration Error Scanned page is slanted Adjust paper position Press the Stop button Job will Continue |
Document (color chart) is not placed onto the document table properly. (1) Open the document cover and position the color chart correctly. (2) Press the stop button to resume color calibration. |
Calibration Error Scanned page position Adjust paper position Press the Stop button Job will Continue |
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Calibration Error Calibration Failed Press the Stop button Job will Continue |
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Version 1.00E, Copyright © 2002, SEIKO EPSON CORPORATION |