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Using the Printer Software with Windows

Monitoring Your Printer Using EPSON Status Monitor 3

Installing EPSON Status Monitor 3
Accessing EPSON Status Monitor 3
Getting printer status details
Order Online
Setting Monitoring Preferences
Status Alert window
Job Management function
Stopping monitoring
Monitored Printers settings

EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status.

Note for Windows XP users:

Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function.

EPSON Status Monitor 3 is not available when printing from a Remote Desktop connection.

Note for Windows 95 users:

When monitoring network printers in a Windows 95 environment, Windows Socket 2 must be installed. Windows Socket 2 is available from Microsoft corporation.

Note for Netware users:

When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used. Operation is confirmed for the versions below:

For Windows Me, 98, or 95:
Novell Client 3.4 for Windows 95/98

For Windows XP, 2000, or NT 4.0:
Novell Client 4.9 for Windows NT/2000/XP

To monitor a NetWare printer, connect only one print server to each queue. For directions, see the Network Guide for the printer.

You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX hops is 0.

This product supports NetWare printers configured by a queue-based printing system such as Bindery or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.

Installing EPSON Status Monitor 3

Follow the steps below to install EPSON Status Monitor 3.

Make sure that the printer is off and that Windows is running on your computer.

Insert the printer software CD-ROM in the CD-ROM drive.

Note:

If the language selection window appears, select your country.

If the Epson Installation Program screen does not appear automatically, double-click the My Computer icon, right-click the CD-ROM icon, click OPEN in the menu that appears, then double-click Epsetup.exe.

Click Continue. When the software license agreement screen appears, read the statement, then click Agree.

In the dialog box that appears, click Local.

Note:

See the Network Guide for information on installing EPSON Status Monitor 3 on a network.

Click Custom.

Select the EPSON Status Monitor 3 check box, then click Install.

In the dialog box that appears, make sure that your printer's icon is selected, and click OK.

In the dialog box that appears, select your country or region, and the URL for EPSON's Web site in that country or region appears. Then click OK.

Note:

In the dialog box, you can set the URL for the site where you can order consumables online. See Order Online for details.

Selecting your country or region allows you to change the settings of the URL.

When you click the Cancel button, the Web site's URL does not appear, but the EPSON Status Monitor 3 installation continues.

When the installation is complete, click OK.

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Accessing EPSON Status Monitor 3

Follow the steps below to access EPSON Status Monitor 3.

Access the printer driver, then click the Utility tab.

Click the EPSON Status Monitor 3 icon.

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Getting printer status details

You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box.

Note:

This screen may vary depending on your operating system version.

a.	Icon/Message:	The icon and message show the printer status.
b.	Printer image:	The image at the upper left shows the printer status graphically.
c.	Text box:	The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed.
d.	Close button:	Clicking this button closes the dialog box.
e.	Consumables:	Displays information for the paper trays and consumables.
f.	Job Information:	Displays information for the print jobs. The Job Information menu is displayed when the Show job information check box on the Monitoring Preferences dialog box is on. See Using the Job Information menu for details.
g.	Paper:	Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. Information for the optional cassette is displayed only if this option is installed.
h.	Toner:	Indicates the amount of remaining toner. The toner icon flashes if the toner is low.
i.	Order Online button:	Clicking this button enables you to order consumables online. See Order Online for details.
j.	Photoconductor Unit:	Indicates the remaining functional life of the photoconductor unit. The green level meter indicates the remaining life of the photoconductor unit that is set. The level meter color turns to red when the life is low.
k.	Waste toner collector:	The icon flashes when remaining functional life of the waste toner collector is low or an error has occurred.

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Order Online

To order consumables online, click the Order Online button on the EPSON Status Monitor 3 dialog box. The Order Online dialog box appears.

a.	Status Monitor button:	Opens the EPSON Status Monitor 3 dialog box.
b.	Text box:	Displays the consumables and codes.
c.	Order Now/Find Dealer button:	Connects to the URL where you can place an order and find the dealer nearest you. When you click this button, a confirmation window asking if you wish to connect to the Web site appears. If you do not want this window to appear, select the Do not display the confirming window check box in the confirmation window.
d.	Utility Settings button:	Opens the Utility Settings dialog box and allows you to change the settings of the registered URL. If you do not want the confirmation window to appear when you press the Order Now/Find Dealer button, select the Do not display the confirming window check box in the Utility Setting dialog box.
e.	Close button:	Closes the dialog box.
f.	Do not display this window automatically check box:	When this check box is selected, the Order Online dialog box does not appear automatically.

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Setting Monitoring Preferences

To make specific monitoring settings, click Monitoring Preferences in the Utility menu of the printer driver. The Monitoring Preferences dialog box appears.

The following settings and buttons appear in the dialog box:

Select Notification:

Use the check boxes in this area to select the types of error that you wish to be notified about.
To select the notification item to be displayed, select the corresponding check box in Event. The current status of the notification item is displayed as On or Off in Screen Notification.

Default button:

Restores default settings.

Select Shortcut Icon:

To use the shortcut icon, select the Shortcut Icon check box, then choose an icon. The icon you select appears on the right side of the task bar.
Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon, then select Monitoring Preferences from the menu to open the Monitoring Preferences dialog box, and your printer from the menu to open the EPSON Status Monitor 3 dialog box.

Job management:

Select the Show job information check box to display the Job Information menu in the EPSON Status Monitor 3 window. When this check box is selected, the Job management icon appears on the the task bar during printing.

To display the notification message when your print job is finished, select the Notify when printing completed check box.

Note:

This menu is enabled only under the conditions given in Connections Supporting the Job Management function.

Allow monitoring of shared printers check box:

When this check box is selected, a shared printer can be monitored by other PCs.

Help button:

Opens online help for the Monitoring Preferences dialog box.

Cancel button:

Cancels any changes.

OK button:

Saves new changes.

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Status Alert window

The Status Alert window indicates what type of error has occurred and offers you a possible solution. The window closes automatically once the problem is cleared.

This window will appear according to the selected notification in the Monitoring Preferences dialog box.

If you wish to see information about printer consumables, click Details. Once this button is clicked, the Status Alert window will not disappear even after a problem is cleared. Click Close to close the window.

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Job Management function

Using the Job Management function, you can obtain information on print jobs on the Job Information menu in the EPSON Status Monitor 3 dialog box. You can also choose to have a notice appear on the screen when printing is completed.

Connections Supporting the Job Management function

The Job Management function is available when the following connections are used:

Server and Client Environments:

When using the shared Windows 2000, Server 2003, or NT 4.0 LPR connection with Windows XP, Me, 98, 95, 2000, or NT 4.0 clients.

When using the shared Windows 2000 or Server 2003 Standard TCP/IP connection with Windows XP, Me, 98, 95, 2000, or NT 4.0 clients.

When using the shared Windows 2000, Server 2003, or NT 4.0 EpsonNet Print TCP/IP connection with Windows XP, Me, 98, 95, 2000, or NT 4.0 clients.

Client only Environments:

When using the LPR connection (in Windows XP, 2000, Server 2003, or NT 4.0).

When using the Standard TCP/IP connection (in Windows XP, 2000, or Server 2003).

When using the EpsonNet Print TCP/IP connection (in Windows XP, Me, 98, 95, 2000, Server 2003, or NT 4.0).

Note:

You cannot use this function in the following situations:

When using an optional Ethernet interface card that does not support the Job Management function.

When the NetWare connections do not support the Job Management function.

When the printing jobs from NetWare and NetBEUI are displayed as "Unknown" on the Job Management menu.

Note that if the user account used to log on to a client is different from the user account used to connect to the server, the Job Management function is not available.

When using a computer running Windows XP as a print server.

Note on deleting print jobs:

You cannot delete the print job spooling on client computers running Windows Me, 98, or 95 using EPSON Status Monitor 3 when the following connections are used:

When using the shared Windows 2000, Server 2003, or NT 4.0 LPR connection.

When using the shared Windows 2000 or Server 2003 standard TCP/IP connection.

When using the shared Windows 2000, Server 2003, or NT 4.0 EpsonNet Print TCP/IP connection.

Using the Job Information menu

To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box (see Setting Monitoring Preferences for details), then click the Job Information tab on the EPSON Status Monitor 3 dialog box.

a.	Status:	Waiting:	The print job which is waiting to be printed.
		Spooling:	The print job which is being spooled on your computer.
		Deleting:	The print job which is being deleted.
		Printing:	The print job which is printed currently.
		Completed:	Displays only your jobs that have finished printing.
		Canceled:	Displays only print jobs that have been canceled.
		Held:	Job is on hold.
b.	Job Name:	Displays the user's print job file names. Other user's print jobs are displayed as --------.
c.	User:	Displays the user name.
d.	Computer:	Displays the name of the computer connected to the printer.
e.	Job Type:	Displays the job type. When the Reserve job function is used, the jobs are displayed as Stored, Verify, Re-Print, and Confidential respectively. About the Reserve Job function, see Using the Reserve Job Function.
f.	Cancel Job button:	Selecting a print job and clicking this button, cancels the selected print job.
g.	Print button:	Display the dialog box to print the spooled and held status job.
h.	Refresh button:	Clicking this button refreshes the information on this menu.

Re-printing your print job

Clicking Print on the EPSON Status Monitor 3 screen lets you print a spooled job.
Follow the steps below to re-print your job.

Note:

You cannot re-print your jobs in the following cases:

The status of the job is other than Held.

The job is sent by someone other than you.

When multiple jobs are selected.

Access EPSON Status Monitor 3. See Accessing EPSON Status Monitor 3 for details.

Click the Job Information tab.

Select the job to re-print.

Click Print. The following screen appears.

In the screen, confirm the job name and select a copy number from 1 to 999.

Click OK to reprint your job.

Setting to notify when printing is completed

When the Notify when printing completed check box is selected, the Notify when printing completed function can be used.

When this function is enabled, the notify dialog box appears after your print job is completed.

a.	Printing completed notice:	Displays the user's name, document name, number of sheets, and computer name for the completed job.
b.	Notices:	Displays the number of notices including the one currently displayed.
c.	Previous Notice button:	Clicking this button makes the previous notify dialog box appear.
d.	Close button:	Clicking this button closes the dialog box.

Note:

When you canceled the target job, the Notify when printing completed dialog box does not appear.

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Stopping monitoring

You can stop monitoring the printing status by clearing the Monitor the Printing Status check box in the printer driver's Utility menu if you don't need to monitor the printer at all.

Note:

The Monitor the Printing Status check box is displayed in the Utility menu of Document Defaults in Windows NT 4.0, or in the Utility menu of Printing Preference in Windows XP, 2000, or Server 2003.

You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver's Utility menu.

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Monitored Printers settings

You can use the Monitored Printers utility to change the types of printers that EPSON Status Monitor 3 will monitor. When you install EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change a setup.

Click Start, point to Programs, point to EPSON Printers, then click Monitored printers.

Clear the check boxes of the types of printers you do not want to monitor.

Click OK to apply the settings.

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