The photoconductor unit needs to be cleaned.

Clean the photoconductor unit. See "Cleaning the photoconductor unit" on page 347 for details.

You may not be using the correct type of paper for your printer.

If the surface of your paper is too rough, printed characters may appear distorted or broken. EPSON Color Laser Paper, or smooth, high-quality copier paper is recommended for best results. See Available paper types for information on choosing paper.

The paper path inside the printer may be dusty.

Turn off the printer. Clean internal printer components by printing three pages with only one character per page.

The paper path inside the printer may be dusty.

Turn off the printer. Clean internal printer components by printing three pages with only one character per page.

Your paper may be moist or damp.

Do not store paper in a humid or damp environment.

There may be no toner left in the toner cartridge.

If the message on the LCD panel or in EPSON Status Monitor indicates that the amount of toner left is low, seeToner Cartridge.

You can also check the remaining toner with the following symbols on the Basic Settings tab in the printer driver.
Toner low: !
Toner end: ×

There may be a problem with the photoconductor unit.

Replace the photoconductor unit. See Photoconductor Unit.

Your paper may be moist or damp.

Do not store paper in a humid or damp environment. Be sure to use paper that is newly unwrapped.

There may be no toner left in the toner cartridge.

If the message on the LCD panel or in EPSON Status Monitor indicates that the amount of toner is low, replace the toner cartridge. See Toner Cartridge.

You can also check the remaining toner with the following symbols on the Basic Settings tab in the printer driver.
Toner low: !
Toner end: ×

The gradation setting is too small when printing graphics.

On the Basic Setting menu in the printer driver, click More Settings, select the Enh.MG button, then select Smooth.

There may be a problem with the photoconductor unit.

Replace the photoconductor unit. See Photoconductor Unit.

Your paper may be moist or damp.

Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your printer.

EPSON Color Laser Paper or smooth, high-quality copier paper is recommended for best results. See Available paper types for information on choosing paper.

The paper path inside the printer may be dusty.

Turn off the printer. Clean internal printer components by printing three pages with only one character per page.

There may be a problem with the photoconductor unit.

Replace the photoconductor unit. See Photoconductor Unit.

Your paper may be moist or damp.

This printer is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printout. Do not store paper in a humid or damp environment.

You may not be using the correct type of paper for your printer.

If the surface of your paper is too rough, printed characters may appear distorted or broken. EPSON Color Laser Paper or smooth, high-quality copier paper is recommended for best results. See Available paper types for information on choosing paper.

The printer may have loaded more than one sheet at a time.

Remove the paper stack and fan it. Tap it on a flat surface to even the edges, then reload the paper.

There may be no toner left in the toner cartridge.

If the message on the LCD panel or in EPSON Status Monitor indicates that the amount of toner is low, replace the toner cartridge. See Toner Cartridge.

You can also check the remaining toner with the following symbols on the Basic Settings tab in the printer driver.
Toner low: !
Toner end: ×

The problem may be with your application or interface cable.

Print out a status sheet. See Printing a Status Sheet. If a blank page is ejected, the problem may be with the printer. Turn off the printer and contact your dealer.

The Paper Size setting may be incorrect.

Make sure the correct paper size is set in the Tray Menu on the control panel.

There may be a problem with the photoconductor unit.

Replace the photoconductor unit. See Photoconductor Unit.

MP Tray Size setting may be incorrect.

When loading paper for which the size is not specified with Auto setting, specify the correct paper size on the MP Tray Size setting in the Tray Menu on the control panel.

The protective tape may not be pulled out of the toner cartridge.

Make sure that the protective tape has been pulled out completely. See Toner Cartridge for details.

Cover A, B, and D are not attached correctly.

Make sure that cover A, B, and D are closed securely. Remove the photoconductor unit, confirm that there is no paper remaining in the printer, then reinstall the photoconductor unit.

Your paper may be moist or damp.

Do not store your paper in a humid or damp environment.

The Toner Save mode may be on.

Turn off the Toner Save mode using the printer driver or the printer’s control panel menus. To modify the Toner Save mode using the printer driver, select the Advanced button in the Basic Setting menu, and click the More Settings. Deselect the Toner Save check box in the More Settings dialog box that appears.

There may be no toner left in the toner cartridge.

If the message on the LCD panel or in EPSON Status Monitor indicates that the amount of toner is low, replace the toner cartridge. See Toner Cartridge.

You can also check the remaining toner with the following symbols on the Basic Settings tab in the printer driver.
Toner low: !
Toner end: ×

There may be a problem with the photoconductor unit.

Replace the photoconductor unit. See Photoconductor Unit.

Toner may have spilled onto the paper feed path.

Clean internal printer components by printing three pages with only one character per page.