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How To / Using the Printer Software with Windows

Monitoring Your Printer by Using EPSON Status Monitor 3

Installing EPSON Status Monitor 3
Accessing EPSON Status Monitor 3
Getting printer status details
Using the Job Management function
Setting Monitoring Preferences
Status Alert window
Stopping monitoring
Setting Monitored Printers

The EPSON Status Monitor 3 monitors your printer and gives you information about its current status.

Note:
Before using EPSON Status Monitor 3, be sure to read the README file under the STM3 folder in the printer software CD-ROM. This file contains the latest information on the EPSON Status Monitor 3.

Note for Windows XP users:
  • Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function.
  • The EPSON Status Monitor 3 utility is not available when printing from a Remote Desktop connection.

Installing EPSON Status Monitor 3

Follow these steps to install EPSON Status Monitor 3.

Insert the printer software CD-ROM in the CD-ROM drive. The Installation Program screen appears as shown below.

If it does not appear, double-click the My Computer icon. Click the CD-ROM icon, then select Open from the file menu.Then double-click SETUP.EXE.

In the Installation Program screen, double-click Install Software.

Click the Advanced button.

Select EPSON Status Monitor 3, and click Install.

In the dialog box that appears, make sure that your printer's icon is selected, and click OK. This automatically installs the utility program.

When the installation is complete, click OK.


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Accessing EPSON Status Monitor 3

Here is the way to access EPSON Status Monitor 3: Open the printer software, click the Utility tab, then click the EPSON Status Monitor 3 button.


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Getting printer status details

You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box.

Note:
The screen shot may vary depending on your printer.

1.

Icon/Message:

The icon and message show the printer status.

2.

Printer image:

The image at the upper left shows the printer status graphically.

3.

Text box:

The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed.

4.

Close button:

Clicking this button closes the dialog box.

5.

Paper:

Displays the paper size and the approximate amount of paper remaining in the paper source. Information for the optional cassette is displayed only if this option is installed.

6.

Toner:

Indicates the amount of remaining toner. The toner icon flashes if the toner is low.

7.

Photoconductor Unit Life:

Indicates the remaining functional life of the photoconductor unit.

8.

Waste toner collector:

Blinks when the waste toner collector is not installed correctly or is near full.


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Using the Job Management function

You can obtain information on the print jobs on the Job Information menu on the EPSON Status Monitor 3 dialog box.

To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box. (See Setting Monitoring Preferences for details.) Then click the Job Information tab on the EPSON Status Monitor 3 dialog box.

1.

Status:

Waiting:

The print job which waiting to be printed.

Printing:

The print job which is printed currently.

Completed:

Displays only your jobs that have finished printing.

Canceled:

Displays only your jobs that have been canceled printing.

Held:

The print job to be hold.

2.

Job Name:

Displays the user's print job file names. Other users print jobs are displayed as --------.

3.

Job Type:

Displays the job type. When the Reserve job function is used, the jobs are displayed as Stored, Verify, Re-Print, and Confidential respectively. About the Reserve Job function, see Using the Reserve Job Function.

4.

Refresh button:

Clicking this button refreshes the information on this menu.

5

Print button:

Displays the dialog box to print the spooled and Held status job.
See Re-printing your print job for details.

6.

Cancel Job button:

Selecting a print job and clicking this button, cancels the selected print job.

Re-printing your print job

Clicking the Print button on the EPSON Status Monitor 3 screen lets you print a spooled job.
Follow the steps below to re-print your job.

Note:
You cannot re-print your jobs in the following cases.

Access EPSON Status Monitor 3. See Accessing EPSON Status Monitor 3 for details.

Click Job Information tab.

Click the Print button. The following screen appears.

In the screen, confirm the job name and select a copy number from 1 to 999.

Click OK to reprint your job.

Supporting connection to use the Job Management function

The Job Management function is available when the following connections are used:

Note:
You can not use this function in the following situations:
  • When using an optional Ethernet interface card that doesn't support the Job Management function.
  • When the NetWare connections do not support the Job Management function.
  • When the printing jobs from NetWare and NetBEUI are displayed as "Unknown" on the Job Management menu.
  • Note that if the user account used to log on to a client is different from the user account used to connect to the server, the Job Management function is not available.

Setting to notify when printing is completed

When the Notify when printing completed check box is selected, the Notify when printing completed function can be used.

To use this function, click the specified print job from the print job list on the Job Information menu in the EPSON Status Monitor 3 dialog box. When the target job is completed, the Notify when printing completed dialog box appears.

Note:
When you canceled the target job, the Notify when printing completed dialog box does not appear.


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Setting Monitoring Preferences

To make specific monitoring settings, click Monitoring Preferences in the Utility tab of the printer driver. The Monitoring Preferences dialog box appears.

The following settings and buttons appear in the dialog box:

1.

Select Notification:

Use the check boxes in this area to select the types of error that you wish to be notified about.

2.

Event:

Displays the events where notification screens appear.

3.

Screen Notification:

Displays which event is set for notification.

4.

Default button:

Restores default settings.

5.

Select Shortcut Icon:

To use the shortcut icon, select the Shortcut Icon check box and choose an icon. The icon you select appears on the right side of the task bar.
Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box, and EPSON AL-C1900 Advanced to open the EPSON Status Monitor 3 dialog box.

6.

Job Management:

To display the job information menu in the EPSON Status Monitor 3 window, select the Show job information check box.

To display the notification message when your print job is finished, select the Notify when printing completed chekc box.

7.

Allow monitoring of shared printers check box:

To monitor a shared printer, select this check box. You need to make this setting on the server.

8.

OK button:

Saves new changes.

9.

Cancel button:

Cancels any changes.

10.

Help button:

Opens online help for the Monitoring Preferences dialog box.


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Status Alert window

The Status Alert window indicates what type of error has occurred and offers you a possible solution. The window closes automatically once the problem is cleared.

This window will also appear according to the selected notification in the Monitoring Preferences dialog box.

If you wish to see information about printer consumables, click EPSON Status Monitor 3 button. Once this button is clicked, the Status Alert window will not disappear even after a problem is cleared. Click Close to close the window.


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Stopping monitoring

You can stop monitoring the printing status by clearing the Monitor the Printing Status check box in the printer driver's Utility menu if you don't need to monitor the printer at all.

Note:
  • The Monitor the Printing Status check box is displayed in the Utility menu of Document Defaults in Windows NT 4.0, or in the Utility menu of Printing Preference in Windows XP/2000.
  • You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver's Utility menu.


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Setting Monitored Printers

You can use Monitored Printers utility to change the type of printers that EPSON Status Monitor 3 will monitor. When you install EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change a setup.

Click Start, point to Programs, point to EPSON Printers, then click the Monitored printers.

Clear the check box of the printers which are not monitored.

Click OK to accept the setting.


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Version 1.00E, Copyright © 2002, SEIKO EPSON CORPORATION