User's Guide
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Problem Solver
Printout Problems Not Related to Print Quality
Incorrect or garbled characters
Incorrect margins
Inverted image
Blank pages print
Printout has smears
Printing is too slow
Incorrect or garbled characters
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Make sure that your printer and printer driver are appropriately selected.
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Select your printer as the default printer (Windows).
Turn off the printer and computer. Make sure that the printer's interface cable is securely plugged in.
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Incorrect margins
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Check the margin settings in your application. Make sure that the margins are within the printable area of the page.
See Paper
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If you try to print using the Borderless feature and the printout includes margins, check your original photo data. In addition, the digital camera (data transmission equipment) may automatically add margins in order for the aspect ratio of the image to be adjusted.
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Inverted image
Clear the Mirror Image check box in the printer software, or turn off the "Mirror Image" setting in your application. For instructions, see online help for the printer software or for your application.
See Making Settings on the Page Layout Menu (Windows)
See Advanced mode (Mac OS X)
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Blank pages print
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Make sure that your printer and printer driver are appropriately selected.
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Select your printer as the default printer (Windows).
After trying one or more of these solutions, run a printer operation check to check your results.
See Running a printer operation check
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Printout has smears
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If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
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Load and eject dry paper several times. If the problem persists, ink may have leaked inside the printer. In this case, wipe the inside of the printer with a soft, clean cloth.
See Cleaning the Printer
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Printing is too slow
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Make sure that the Media Type setting in your printer software is correct.
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Select Text as the Quality Option setting on your printer's software (Windows).
Select Automatic as the Mode setting in the Print dialog box, then move the slider to Speed (Macintosh).
See Quality Option (Windows)
See Automatic mode (Mac OS X)
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Close any unnecessary applications.
If you try all of the methods above and cannot solve the problem, see the following:
See Increasing the Print Speed
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Version NPD1498-00, Copyright © 2005, SEIKO EPSON CORPORATION |