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Checking the Print Head Nozzles

Using the Nozzle Check utility

If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer with the Nozzle Check utility, accessed through the printer software or the shortcut icon.

Using the Nozzle Check utility

Note:

Before using the utility, make sure that A4 or Letter size paper is loaded in the sheet feeder.

Do not use the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

There are two ways to access the utility:

Right-click the printer-shaped icon on the Windows taskbar and select Nozzle Check.

Access the printer software and click the Utility tab, then click the Nozzle Check button. For details on accessing the printer software, see Accessing the printer software.

After opening the utility, follow the on-screen instructions.

The printer prints a nozzle check page. Below are sample printouts.

Good sample

Print head needs to be cleaned

If the nozzle check page does not print satisfactorily (for example, if any segment of the printed lines is missing) there is a problem with the printer. This could be a clogged ink nozzle or a misaligned print head. See Cleaning the Print Head for details on cleaning the print head. For information on aligning the print head, see Aligning the Print Head.

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