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Problem Solver

Canceling Printing

For Windows XP and 2000
For Windows Me and 98
For Mac OS X
For Mac OS 9

If you encounter problems while printing, you may need to cancel printing. To cancel printing, follow the instructions in the appropriate section below.

To stop printing in progress, press Cancel button. The printer will cancel all print jobs and stop printing, and eject any pages which is printing. Depending on the printer's status, printing may not stop immediately.

For Windows XP and 2000

When you send a print job to the printer, the Progress Meter will appear on your computer screen.

Click the Stop button to cancel printing.

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For Windows Me and 98

It is possible to cancel printing using either the Progress Meter or EPSON Spool Manager. Refer to the appropriate section below.

Using the Progress Meter

When you send a print job to the printer, the Progress Meter appears on your computer screen.

Click the Stop button to cancel printing.

Using EPSON Spool Manager

EPSON Spool Manager is similar to Windows Print Manager. If it receives two or more print jobs at one time, it holds them in the order that they were received (with printers on a network this may be called a print queue). When a print job reaches the top of the queue, the EPSON Spool Manager sends the job to the printer. You can cancel print jobs from the Spool Manager. You can also view print status information about the print jobs which have been sent to your printer, as well as pause and resume or restart selected print jobs.

After you send a print job, a printer icon will appear in the task bar. Click this icon to open the EPSON Spool Manager.

To cancel a print job, select the job in the list, and then click Cancel.

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For Mac OS X

Follow the steps below to cancel a print job.

Click the Print Center or Printer Setup Utility icon in Dock.

Press the On button to turn off the printer.

In the Printer List, double-click PictureMate 500.

In the Document Name list, select the image which is printing, then click the Delete button to cancel the print job.

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For Mac OS 9

The procedure for canceling printing for Macintosh varies, depending on whether background printing is on or off. Refer to the appropriate section below.

When background printing is on

Follow the steps below to cancel a print job.

Select EPSON MonitorIV from the application menu.

Press the On button to turn off the printer.

In the Document Name list, select the image which is printing, then click the Stop icon button to cancel the print job.

When background printing is off

Follow the steps below to cancel a print job.

Press the On button to turn off the printer.

Hold down the command key on your keyboard and press the period (.) key to cancel the print job.

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