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Paper Does Not Feed CorrectlyPaper does not feedRemove the stack of paper and make sure of the following:
The paper is not curled or creased.
The paper is not too old. See the instructions that came with the paper for more information.
The paper fits under the
![]() The number of sheets in the paper stack does not exceed the limit specified for the media.
![]() The ink cartridges are not expended. If a cartridge is expended, replace it.
![]() You have followed any special loading instructions that came with your paper. Load the paper again.
![]() The paper does not have any binder holes.
Multiple pages feedMake sure the paper stack fits under the
![]() Make sure the edge guide is snug against the left edge of the paper.
Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading.
Remove the stack of paper and make sure that the paper is not too thin.
For details on paper thickness, click the Appendix tab in the upper right corner of the User's Guide window, and then click Product Information, Technical Specifications. Fan the edges of the stack to separate the sheets, then reload the paper.
If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application.
For Windows, check the Copies setting on the Page Layout window. For Mac OS X, check the Copies setting in the Copies & Pages setting in the Print dialog box. See the printer driver online help for details. Paper is improperly loadedIf you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off and gently remove the paper. Then turn the printer on and reload the paper correctly.
Paper is not ejected fully or is wrinkledIf the paper does not eject fully, press the
![]() ![]() ![]() ![]() If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
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