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Confirming the Network Settings with the Ping Command
In the TCP/IP network environment, confirm the IP addresses set on the computer and printer, then check whether communication is established between the computer and printer.
Confirming in Windows Vista/XP/2000
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Click the Start button or Start, All Programs or Programs, Accessories, and then Command Prompt.
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Type ipconfig, then press the Enter key.
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Confirm the IP address.
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Confirm IP Address under Ethernet adapter Local Area Connection.
Note:|
If the computer is connected to both wired and wireless LANs, both IP addresses appear. Check the network interface IP address used on the printer-connected network.
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Check the printer’s IP address.
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The IP address can be checked on a network status sheet.
Printers with an LCD panel: To check on a network status sheet, see Confirming network connection.
Printers without an LCD panel: To check on a network status sheet, see Printing status sheet.
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Type ‘ping’, a space, and ‘<the printer’s IP address>’, then press the Enter key.
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If a communication is established, Reply from <the printer’s IP address> is displayed.
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If communication is not established, Destination host unreachable or Request timed out is displayed. Check the device’s network settings on the computer.
Confirming in Mac OS X
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From the Apple menu, select System Preferences.
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Click the Network icon, and verify that Automatic is selected in Location.
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Select the network interface (used on the printer-connected network) from the Show list.
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Click the TCP/IP tab.
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Select an appropriate item for the network environment from the Configure IPv4 list.
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Note:|
Select Using DHCP if a DHCP server is used, or Manually if a fixed IP address is used.
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Click IP Address.
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Confirm the printer’s IP address.
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The IP address can be checked on a network status sheet. See Confirming Your Network Settings with a Computer.
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Double-click Macintosh HD, Applications, Utilities, and then Network Utility.
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Click the Ping tab.
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Enter the printer’s IP address in the network address field.
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Click Ping.
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If communication is established, all signals are returned and 0% packet loss is displayed.
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If communication is not established, no signal is returned, and 100% packet loss. Check the device’s network settings on the computer.