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Troubleshooting / Scanning Problems

Color Matching Problems

Colors on your monitor are different from those in the original image
Colors differ from the original
Printed colors are different from those in the original image

Colors on your monitor are different from those in the original image

Try one or more of these solutions:

• Check the image settings of your scanner software, especially data format (bits, pixel, color), gamma correction, and color correction. Try different combinations of these settings.

• Check the color matching and color management capabilities of your computer, display adapter, and software. Some computers can change the color palette to adjust the colors on your screen. See your software and hardware manuals for details.

• Exact color matching is very difficult. Check your software and monitor documentation for information on color matching and calibration.

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Colors differ from the original

Try one or more of these solutions:

• Change the Display Gamma setting. See online help for details.

• Change the Image Type setting. See online help to make sure your settings are correct.

• Printed colors do not exactly match the colors on your monitor, since printers and monitors use different color systems: monitors use RGB (red, green, and blue), while printers typically use CMYK (cyan, magenta, yellow, and black).

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Printed colors are different from those in the original image

Exact color matching is very difficult. Check your software or contact your printer company for information on color matching and calibration.

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