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Troubleshooting / Printing and Copying Problems

Cancelling Printing

Using the Stop button on the Control Panel
For Windows XP and 2000
For Windows Me and 98
For Mac OS 8.6 to 9.x
For Mac OS X

If you encounter problems while printing, you may need to cancel printing. To cancel printing, follow the instructions in the appropriate section below.

Using the Stop button on the Control Panel

To cancel a print job, press the Stop button.

When the "Canceling" message still appears

Depending on your printing environment, the "Canceling" message may still appear after you press the Stop button. To delete this message, use one of the solutions below.

• Turn this product off and then back on again.

• Send the next print job to this product.

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For Windows XP and 2000

When you send a print job to this product, the Progress Meter appears on your computer screen.

Click the Stop button to cancel printing.

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For Windows Me and 98

It is possible to cancel printing using either the Progress Meter or EPSON Spool Manager. Refer to the appropriate section below.

Using the Progress Meter

When you send a print job to this product, the Progress Meter appears on your computer screen.

Click the Stop button to cancel printing.

Using EPSON Spool Manager

EPSON Spool Manager is similar to Windows Print Manager. If it receives two or more print jobs at one time, it holds them in the order that they were received (with printers on a network this may be called a print queue). When a print job reaches the top of the line, the EPSON Spool Manager sends the job to the printer. From the Spool Manager, you can cancel print jobs. You can also view print status information about the print jobs which have been sent to this product, as well as pause and resume selected print jobs.

After you send a print job, an EPSON Stylus CX5300 button appears on the taskbar. Click this button to open the EPSON Spool Manager.

To cancel a print job, select the job in the list, then click Cancel.

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For Mac OS 8.6 to 9.x

The procedure for canceling printing for Macintosh varies depending upon whether background printing is on or off. Refer to the appropriate section below.

When background printing is on

Follow the steps below to cancel a print job.

Select EPSON Monitor IV from the application menu.

Press the  Stop button to stop printing.

In the Document Name list, select the document which is printing, then click the  Delete icon button to cancel the print job.

When background printing is off

Follow the steps below to cancel a print job.

Press the  Stop button to stop printing.

Hold down the command key on your keyboard and press the period (.) key to cancel the print job.

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For Mac OS X

Follow the steps below to cancel a print job.

Click the Print Center icon in Dock.

Press the  Stop button to stop printing.

In the Document Name list, select the document which is printing, and then click the Delete button to cancel the print job.

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