Reference Guide

Index Search Glossary Contents Help

Troubleshooting / Printing and Copying Problems

This Product Does Not Print

All lights are off
Lights came on and then went out
The Error light is on

All lights are off

Try one or more of these solutions:

• Press the  On button to make sure that this product is on.

• Turn off this product and make sure that the power cord is securely plugged in.

• Make sure that your outlet works and is not controlled by a wall switch or timer.

[Top]

Lights came on and then went out

This product's voltage may not match the outlet rating. Turn off this product and unplug it immediately. Then, check this product labels.

Caution:

If the voltage does not match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact your dealer.

[Top]

The Error light is on

Try one or more of these solutions:

• Check EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Macintosh) to find the cause of the error.

• Check the Error light. For details of error indicators, see "Using the Error Light and Other Lights to Diagnose Errors" in the Basic Operation Guide.

[Top]