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Troubleshooting

Using the Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your printer problem using this table, see Problems and Solutions.

State of panel lights	Beep pattern	Problem Solution

Paper Out Pause		No paper is loaded in the selected paper source.
		Load paper in the selected paper source; the Paper Out and Pause lights go off and the printer resumes printing.
Paper Out Pause		Paper is not loaded correctly.
		Remove and reload your paper correctly, then press the Pause button. See Loading Continuous Paper, Loading Single Sheets, or Loading Special Paper for paper-loading instructions.
		Paper is jammed in the printer.
		To clear the paper jam, see Clearing a Paper Jam.
		Paper is not fully ejected.
		Press the Load/Eject button to eject the sheet.
Paper Out Pause		The paper source is not selected correctly on the control panel.
		Select the proper paper source Then press the Pause button.
		The printer cover is open.
		Close the printer cover and press the Pause button.
Paper Out Pause Tear Off/ Special Paper Pitch Font		An unknown printer error has occurred.
		Turn off the printer and leave it off for several minutes; then turn it on again. If the error recurs, contact your dealer.
Paper Out Pause		The print head is overheated.
		Wait for a few minutes; the printer resumes printing automatically once the print head cools.

=on,

=off,

=flashing

= short series of beeps (three beeps),

= long series of beeps (five beeps)

Note:

The printer beeps once if you press a control panel button when the corresponding function is not available.

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