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Troubleshooting / Problems and Solutions

Error Indicator

If an error occurs, the scanner stops operating and the indicator light indicates the error type as described below.

Color of Light

Pattern of Light

Error Type

Red

Flashing

Interface error

Flashing

Fatal error

Interface error

The interface setup is wrong or the scanner is not properly connected to the computer.

When this error occurs, turn the scanner off and then back on again to reset it.

Fatal error

This type of errors indicates one of the following problems:

Check that the transportation lock lever is released and check any installed options for problems. Next, turn the scanner off and then back on again. If this does not correct the problem, consult your dealer.


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Version 1.00E, Copyright © 2003, SEIKO EPSON CORPORATION