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Problem Solver
The message Invalid AUX/IF Card appears on the LCD panel
Paper does not feed from the optional 550-Sheet Paper Cassette Unit
Feed jam when using the optional 550-Sheet Paper Cassette Unit
An installed option cannot be used
To confirm your options are installed correctly, print a status sheet. See Printing a Status Sheetfor details.
Cause | What to do |
The printer cannot read the installed optional interface card. |
Turn off the computer, then remove the card. Make sure the interface card is of a supported model. |
Cause | What to do |
The optional lower paper cassette may not be installed properly. | See 550-Sheet Paper Cassette Unit A4 for instructions on installing an optional 550-Sheet Paper Cassette Unit. |
The paper source setting may not be correct. | Make sure you have selected the proper paper source in your application. |
There may be no paper in the paper cassette. | Load paper. |
Too many sheets may be loaded in the paper cassette. | Make sure that you have not tried to load in with too many sheets of paper. The cassette can hold a maximum of 550 sheets of 75 g/m2 paper. |
The paper size is not set correctly. |
Make sure that the correct paper size is selected in the Tray Menu on the control panel. |
Cause | What to do |
The paper is jammed at the optional 550-Sheet Paper Cassette Unit. |
See Clearing Jammed Paper to clear jammed paper. |
Cause | What to do |
The installed option is not defined in the printer driver. |
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Version NPD0274-00, Copyright © 2003, SEIKO EPSON CORPORATION |