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Color Printing Problems

Cannot print in color
The color differs when printed from different printers
The color looks different from the computer screen

Cannot print in color

Cause What to do
Black is selected as the Color setting in the printer driver. Change this setting to Color.

The color setting in the application you are using is not appropriate for color printing.

Make sure that the settings in your application are appropriate for color printing.


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The color differs when printed from different printers

Cause What to do

Printer driver default settings and color tables vary by printer model.

Set the Gamma setting to 1.5 in the More Settings dialog box in the printer driver, then print again. If you still do not get the printouts you expect, adjust the color using the slide bar for each color. For details, see Customizing print settings for Windows, or see Customizing print settings for Macintosh.


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The color looks different from the computer screen

Cause What to do
Printed colors do not exactly match the colors on your monitor, since printers and monitors use different color systems: monitors use RGB (red, green, and blue), while printers typically use CMYK (cyan, magenta, yellow, and black). Although it is difficult to match colors perfectly, selecting the printer driver's ICM setting (for Windows Me, 98, 95, XP, or 2000) or ColorSync setting (for Macintosh) can improve color matching between different devices. For details, see Using the predefined settings for Windows, and Using the predefined settings for Macintosh.
For Macintosh, the System Profile setting is not in use. To apply ColorSync properly, your input device and the application must support ColorSync, and a System Profile must be used for your monitor.
PhotoEnhance4 may be selected in the printer driver. The PhotoEnhance4 feature corrects the contrast and brightness of the original image data for printing images more vivid. Deselect the PhotoEhance4 feature if necessary.


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