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Monitoring Your Printer Using EPSON Status Monitor

Installing EPSON Status Monitor
Accessing EPSON Status Monitor
Information on EPSON Status Monitor
Simple Status
Detailed Status
Consumables Information
Job Information
Notice Settings
Order Online
Tray Icon Settings

Installing EPSON Status Monitor

Follow the steps below to install EPSON Status Monitor.

Make sure that the printer is off and that Windows is running on your computer.

Insert the printer software CD-ROM in the CD-ROM drive.


Note:
  • If the language selection window appears, select your country.

  • If the Epson Installation Program screen does not appear automatically, double-click the My Computer icon, right-click the CD-ROM icon, click OPEN in the menu that appears, then double-click Epsetup.exe.

Click Continue. When the software license agreement screen appears, read the statement, then click Agree.

In the dialog box that appears, click Local.


Note:

See the Network Guide for information on installing EPSON Status Monitor on a network.

Click Custom.

Select the EPSON Status Monitor check box, then click Install.

In the dialog box that appears, make sure that your printer’s icon is selected, and click OK.

In the dialog box that appears, select your country or region, and the URL for EPSON’s Web site in that country or region appears. Then click OK.


Note:
  • In the dialog box, you can set the URL for the site where you can order consumables online. See Order Online for details.

  • Selecting your country or region allows you to change the settings of the URL.

  • When you click the Cancel button, the Web site’s URL does not appear, but the EPSON Status Monitor installation continues.

When the installation is complete, click OK.

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Accessing EPSON Status Monitor

Follow the steps below to access EPSON Status Monitor.

Right-click the tray icon on the taskbar.

Select your printer name and then Simple Status. The Simple Status window appears.


Note:

You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab.

To find detailed information on EPSON Status Monitor, see Information on EPSON Status Monitor, Simple Status, Detailed Status, Consumables Information, Job Information, Notice Settings, Order Online, and Tray Icon Settings.

EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status.


Note for Windows XP users:

EPSON Status Monitor is not available when printing from a Remote Desktop connection.


Note for Netware users:

When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used. Operation is confirmed for the versions below:

  • For Windows Me or 98:
    Novell Client 3.4 for Windows 95/98

  • For Windows XP or 2000:
    Novell Client 4.9 for Windows NT/2000/XP

  • To monitor a NetWare printer, connect only one print server to each queue. For directions, see the Network Guide for the printer.

  • You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX hops is 0.

  • This product supports NetWare printers configured by a queue-based printing system such as Bindery or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.

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Information on EPSON Status Monitor

You can obtain information about EPSON Status Monitor such as product versions or interface versions.

This window appears by right-clicking the tray icon on the taskbar and selecting your printer name and About.

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Simple Status

The Simple Status window indicates printer status, errors, and warnings.

This window appears by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Simple Status. This window also appears when errors occur according to the Pop-up Notice you select in the Notice Settings dialog box.

If you wish to see more information about the status of your printer, click Details.

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Detailed Status

You can monitor detailed printer status by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Detailed Status.

a.

Icon/Message:

The icon and message show the printer status.

b.

Printer image:

The image at the upper left shows the printer status graphically.

c.

Text box:

The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed.

d.

Close button:

Clicking this button closes the dialog box.


Note:

You can see information about jobs or consumables by clicking on the respective tab.

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Consumables Information

You can obtain information on paper sources and consumable products by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Consumables Information.

a.

Paper:

Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. Information on the optional paper cassettes are displayed only if these options are installed.

The paper cassette icon flashes when the amount of paper remaining in the cassette is low.

b.

Toner:

Indicates the amount of remaining toner. The toner icon flashes when a toner error occurs or the toner is low.

c.

Photoconductor Unit:

Indicates the remaining life of the photoconductor unit.

The green level meter indicates the remaining life of the photoconductor unit that is set. The photoconductor icon flashes when an error in the photoconductor unit occurs or the photoconductor unit is near the end of its servise life.

d.

Order Online button:

Clicking this button enables you to order consumables online. See Order Online for details.

e.

Close button:

Clicking this button closes the dialog box.


Note:

You can see the status of the printer or information about jobs by clicking on the respective tab.

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Job Information

You can check job information by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Job Informaiton.

a.

Job Name:

Displays the user’s print job names. Other user’s print jobs are displayed as --------.

b.

Status:

Waiting:

The print job which is waiting to be printed.

Spooling:

The print job which is being spooled on your computer.

Deleting:

The print job which is being deleted.

Printing:

The print job which is printed currently.

Completed:

Displays only your jobs that have finished printing.

Canceled:

Displays only your jobs that have been canceled printing.

Deleted:

Displays only your jobs that have been deleted.

Held:

Job is on hold.

c.

User:

Displays the user name.

d.

Computer:

Displays the name of the computer that sent the print job.

e.

Job Type:

Displays the job type. When the Reserve job function is used, the jobs are displayed as Stored, Verify, Re-Print, and Confidential respectively. About the Reserve Job function, see Using the Reserve Job Function.

f.

Cancel Job button:

Selecting a print job and clicking this button cancels the selected print job.

g.

Close button

Clicking this button closes the dialog box.

h.

Print button:

Display the dialog box to print the held status job.

i.

Refresh button:

Clicking this button refreshes the information on this menu.

j.

Display settings button

Displays the Display settings dialog box to select items to be displayed.


Note:

You can see the status of the printer or information about consumables by clicking on the respective tab.


Note for Windows XP users:

Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function.

The Job Information tab is available when the following connections are used:

Server and Client Environments:

  • When using the shared Windows 2000 or Server 2003 LPR connection with Windows XP, Me, 98, or 2000 clients.

  • When using the shared Windows 2000 or Server 2003 Standard TCP/IP connection with Windows XP, Me, 98, or 2000.

  • When using the shared Windows 2000 or Server 2003 EpsonNet Print TCP/IP connection with Windows XP, Me, 98, or 2000 clients.

Client only Environments:

  • When using the LPR connection (in Windows XP, 2000, or Server 2003).

  • When using the Standard TCP/IP connection (in Windows XP, 2000, or Server 2003).

  • When using the EpsonNet Print TCP/IP connection (in Windows XP, Me, 98, 2000, or Server 2003).


Note:

You cannot use this function in the following situations:

  • When using an optional Ethernet interface card that does not support the Job Management function.

  • When the NetWare connections do not support the Job Management function.

  • When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job Management menu.

  • Note that if the user account used to log on to a client is different from the user account used to connect to the server, the Job Management function is not available.


Note on deleting print jobs:

You cannot delete the print job spooling on client computers running Windows Me or 98 using EPSON Status Monitor when the following connections are used:

  • When using the shared Windows 2000 or Server 2003 LPR connection.

  • When using the shared Windows 2000 or Server 2003 standard TCP/IP connection.

  • When using the shared Windows 2000 or Server 2003 EpsonNet Print TCP/IP connection.

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Notice Settings

You can make specific monitoring settings by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Notice Settings. The Notice Settings dialog box appears.

a.

Monitor the printer status check box:

When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed.

b.

More Settings button:

Displays the More Settings dialog box to set how to display the tray icon.

c.

Pop-up Notice:

Sets the notification to be displayed.

d.

Allow monitoring of the shared printers check box:

When this check box is selected, a shared printer can be monitored by other computers.

e.

Display the Order Online window automatically check box:

When this check box is selected, the Order Online window appears automatically when a consumable becomes low or reaches end of service life and keeps appearing once a day until the consumable is replaced.

f.

Display once a day when a consumable is low check box:

When this radio button is selected, the Order Online window appears automatically once a day when you start printing or display the status by accessing EPSON Status Monitor.

g.

Display only when a consumable first becomes low check box:

When this radio box is selected, the Order Online window appears automatically only when a consumable first becomes low.

h.

More Settings button:

Displays the More Settings dialog box in which you can set the URL for placing an order appears.

i.

Monitor Settings button:

Displays the Monitor Settings dialog box to set the monitoring interval.

j.

Cancel button:

Click this button to exit the dialog box without saving the settings.

k.

OK button:

Click this button to save the settings and to exit the dialog box.

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Order Online

You can order consumables online by clickng the Order Online button on the EPSON Status Monitor dialog box. The Order Online dialog box appears.


Note

The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver.

a.

Text box:

Displays the consumables and codes.

b.

Order Now/Find Dealer button:

Connects to the URL where you can place an order and find the dealer nearest you.

When you click this button, a confirmation window asking if you wish to connect to the Web site appears. If you do not want this window to appear, select the Do not display the confirmation message before connecting check box in the More Settings dialog box. The More Settings dialog box appears by clicking the More Settings button in the Notice Settings dialog box.

c.

Consumables button:

Displays the consumables information.

d.

Close button:

Closes the dialog box.

e.

Do not display this window automatically until a consumable becomes low or reaches end of service life check box:

When this check box is selected, the Order Online window appears automatically only when a consumable first becomes low or reaches end of service life.

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Tray Icon Settings

You can access EPSON Status Monitor by double-clicking the tray icon on the taskbar. The menu that appears by double-clicking the tray icon when no printing job is being processed depends on the settings you select. Follow the steps below to set the tray icon settings.

Right-click the tray icon on the taskbar, then select Tray Icon Settings.

Confirm that your printer is selected. Select the menu you wish to display from the Information to display drop-down list. Then click OK.


Note:

You can also access EPSON Status Monitor by right-clicking the tray icon and selecting your printer’s name.

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