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 The font cannot be printed
Printout is garbled
The printout position is not correct
Misalignment of colors
Graphics do not print correctly
Transparencies are output blank from the MP tray
The font cannot be printed
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Cause
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What to do
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You may use the printer fonts substituted for specified TrueType fonts.
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In the printer driver, choose the Print TrueType fonts as bitmap button in the Extended Settings dialog box.
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The selected font is not supported by your printer.
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Make sure that you have installed the correct font. See the Font Guide for more information.
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Cause
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What to do
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The interface cable may not be plugged in securely.
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Make sure that both ends of the interface cable are plugged in securely.
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You may not be using the correct interface cable.
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If you are using the USB interface, use a Revision 2.0 cable.
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The emulation setting for the port may not be correct.
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Specify the emulation mode by using the printer’s control panel menus. See Emulation Menu.
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Note: |
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If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative.
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The printout position is not correct
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Cause
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What to do
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The page length and margins may be set incorrectly in your application.
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Make sure that you are using the correct page length and margin settings in your application.
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The Paper Size setting may be incorrect.
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Make sure the correct paper size is set in the Tray Menu on the control panel.
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MP Tray Size setting may be incorrect.
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When loading paper for which the size is not specified with Auto setting, specify the correct paper size on the MP Tray Size setting in the Tray Menu on the control panel.
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Cause
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What to do
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The registration position of each color may have shifted while the printer was being shipped or moved to a new location.
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Adjust the color registration alignment. See Adjusting Color Registration for instructions.
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Graphics do not print correctly
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Cause
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What to do
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The printer emulation setting in your application may be incorrect.
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Make sure that your application is set for the printer emulation you are using. For example, if you are using the ESC/Page mode, make sure that your application is set to use an ESC/Page printer.
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You may need more memory.
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Graphics require large amounts of memory. Install an appropriate memory module. See Memory Module.
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Transparencies are output blank from the MP tray
When there are errors while printing on transparencies, the Check Transparency error message is displayed on the LCD panel.
Remove the transparencies from the MP tray. Open and close the front cover. Confirm the paper type and size, and then load the correct type of transparencies.
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Note: |
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