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Problem Solver
The ready (green) and error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status as described below.
The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.
1. ready light
2. error light
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Ready Light (green) |
Error Light (red) |
Printer Status |
|
Off |
Off |
Printer's power is turned off. |
|
On |
Off |
Printer is ready for printing or printing a job. To get current information about the printer, check the EPSON Status Monitor 3 utility. |
|
Flashing |
Off |
Printer is warming up, receiving data, or adjusting for printing. |
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Slow flashing |
Off |
A consumable product is almost used up. Check the alert message of EPSON Status Monitor 3 utility and replace the consumable with a new one. |
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On |
Flashing |
There is an error that can be easily remedied. Check the alert message of EPSON Status Monitor 3 utility for the solutions. |
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On |
On |
The cover of the printer is open, the printer is out of paper, or paper is jammed in the printer. When printing with the duplex unit, make sure that the paper size setting is correct. |
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Flashing |
On |
Protocol error has occurred. Try turning off the printer and then turning it back on. If this does not clear the error, contact your dealer or a qualified service person. |
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Off |
On |
An error has occurred. Try turning off the printer and then turning it back on. If this does not clear the error, contact your dealer or a qualified service person. |
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Flashing alternately. |
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 | Note: |
 | If the problem remains after trying the suggestions in this section, contact your dealer for assistance. |
 Next |
| Version 1.00E, Copyright © 2002, SEIKO EPSON CORPORATION |
