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Maintenance and Transportation

Checking the Print Head Nozzles

Using the Nozzle Check utility
Using the control panel buttons

If you find that the printed image is unexpectedly faint or colors in the printed image are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer using the Nozzle Check utility in the printer software, or from the printer itself by using the printer's control panel buttons.

Using the Nozzle Check utility

Follow the steps below to use the Nozzle Check utility.

Note:

Do not use the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

For Windows users

Make sure A4 or Letter size paper is loaded in the paper tray.

Access the printer software. For details, see Accessing the Printer Software.

Click the Utility tab, then click the Nozzle Check button.

Follow the instructions on your screen.

For Macintosh users

Make sure A4 or Letter size paper is loaded in the paper tray.

Access the Print or Page Setup dialog box.

Click the Utility icon, then click the Nozzle Check button.

Follow the instructions on your screen.

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Using the control panel buttons

See Nozzle check and printer settings to check the print head nozzles using the control panel buttons.

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