If you have not used your printer for a long time

To keep your printer in top operating condition, clean it thoroughly if it becomes soiled.

Warning:

Be careful not to touch the gears inside the printer.

Caution:

Never use alcohol or thinners to clean the printer; these chemicals can damage the components as well as the case. Be careful not to get water on the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed. See Contacting Customer Support.

Make sure the printer is turned off and all the lights are off, and then unplug the power cord. Leave the printer for a minute.

Caution:

Do not touch the ink absorption (the light magenta part); otherwise, printouts may be soiled.

If the front manual tray is pushed out, store it by pushing it in.

Open the top cover and then use a soft, clean cloth to carefully remove any dust or dirt inside the printer. If the back of a printout is soiled, carefully clean the rib (the light magenta part) using a soft, clean cloth by following the directions of the arrows.

If the problem still occurs, clean it using a soft, clean cloth dampened with mild detergent. Then, wipe the inside of the printer dry with a dry, soft cloth.

If the outer case is dirty, clean it using a soft, clean cloth dampened with mild detergent. You should keep the ink compartment covers closed to prevent water from getting inside.

If you have not used your printer for a long time, the print head nozzles may become clogged. Perform a nozzle check and clean the print head.

To perform a nozzle check using the control panel, see Checking the print head nozzles.

To perform a nozzle check using the printer software, see Checking the print head nozzles for Windows, or Checking the print head nozzles for Mac OS X.

To clean the print head using the control panel, press the Menu/Right button for more than 3 seconds.

To clean the print head using the printer software, see Cleaning the print head for Windows, or Cleaning the print head for Mac OS X.

Note:

Even if you will not be using your printer for a long time, leave the ink cartridges installed.

Top