Accessing the EPSON Printer Utility2
Using the Printer Utilities
Checking the print head nozzles
Cleaning the print head
Aligning the print head
Starting EPSON LFP Remote Panel
Using the Print Assistant function

To access the EPSON Printer Utility2, follow the steps below.

Double-click Macintosh HD (default setting).

Double-click the Applications folder.

Double-click the EPSON Printer Utility2 icon.

Mac OS X 10.2 or later users can also access the EPSON Printer Utility2 dialog in the following way.

Double-click Macintosh HD (default setting).

Double-click the Applications folder.

Double-click the Utilities folder.

Double-click the Print Center icon (for Mac OS X 10.2.x) or Printer Setup Utility (for Mac OS X 10.3 or later).

Select the printer you want to use to access its EPSON Printer Utility2.

Click the Configure button (for Mac OS X 10.2.x) or the Utility button (for Mac OS X 10.3 or later) in the Printer List dialog.

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The EPSON printer utilities let you check the current printer status and perform printer maintenance from your computer. You can also access the User’s Guide, the paper information, and the Technical Support Web Site by clicking the Print Assistant button.

Note:

Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities if your printer is connected to your computer through a network. Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities while printing is in progress; otherwise, your printout may be marred.

This utility provides you with printer status information, such as the ink cartridge status.

This utility checks the print head nozzles for clogging. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have been cleared. See Checking the print head nozzles.

If you click Auto in the Nozzle Check dialog, or select AUTO for NOZZLE CHECK from the control panel on the printer, this utility not only checks the clogging nozzles, but also performs head cleaning automatically.

This utility cleans the print head. You may need to clean the print head if you notice the print quality has declined. Use this utility to perform head cleaning. See Cleaning the print head.

This utility can be used to improve the print quality of your printed data. The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data. Use this utility to realign the print head. See Aligning the print head.

This utility lets you optimize your printer. See Starting EPSON LFP Remote Panel.

You can also access the User’s Guide, the media information, and Technical Support Web Site by clicking the Print Assistant button. See Using the Print Assistant function.

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If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to identify the problem by checking the print head nozzles by using the Nozzle Check utility.

To use the Nozzle Check utility, follow the steps below.

Note:

Do not start the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

Make sure that several sheets of A4/Letter size or larger paper are loaded in the printer.

Click Nozzle Check.

Click Print if you want to visually check to see if any print head nozzles are clogged. Click Auto if you want to perform an automatic nozzle check, and if the nozzle check indicates it is necessary, perform an automatic head cleaning.

Follow the on-screen instructions to print a nozzle check pattern.

If you find missing dots, clean the print head nozzles, referring Cleaning the print head.

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If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.

To use the Head Cleaning utility, follow the steps below.

Note:

Do not start the Head Cleaning utility while printing is in progress; otherwise, your printout may be marred. To save ink, use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This is because the cleaning process consumes some ink. When the ink status light is flashing or on, you cannot clean the print head. Replace the appropriate ink cartridge first. See Replacing Ink Cartridges.

Make sure the printer is turned on and the ink status light is off.

Click Head Cleaning.

Follow the on-screen instructions.

Click Confirmation in the Head Cleaning dialog to confirm that the head is cleaned and to reset the cleaning cycle.

If you still find missing dots after cleaning, try these solutions.

• Select POWER CLEANING from the control panel on the printer. See POWER CLEANING.

• Repeat this procedure four or five times, turn the printer off and leave it alone overnight, and then try head cleaning again.

• Replace some of ink cartridges as they may be old or damaged.

If the print quality remains a problem after you have tried these solutions, contact your dealer. See Contacting Customer Support.

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If you find misaligned lines or black or white banding on the printed data, you may be able to solve these problems by using the Print Head Alignment utility to align the print head.

To use the Print Head Alignment utility, follow the steps below.

Make sure that the printer is on and EPSON special sheet of A4/Letter size or larger paper is loaded in the printer.

Click Print Head Alignment.

Follow the on-screen instructions to align the print heads.

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You can optimize your printer by using this utility. To start EPSON LFP Remote Panel, see the steps below.

Make sure the printer is turned on.

Click EPSON LFP Remote Panel.

See the EPSON LFP Remote Panel online help for details.

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You can access the following information by clicking the Print Assistant button:

• User’s Guide (Troubleshooting page)

• Color Management

• Paper information that is most suitable for the printing

• Technical Support Web Site

• Contacting Customer Support

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