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Troubleshooting

Printer Stops Printing Unexpectedly

Head cleaning, ink charging, or ink drying is in progress
An error has occurred

Head cleaning, ink charging, or ink drying is in progress

Check to see if the Pause light is flashing. If so, the printer is in the process of head cleaning, ink charging or ink drying. During head cleaning and ink charging, WAIT is displayed on the LCD panel. During ink drying, INK DRY nn MIN is displayed (nn is the number of remaining minutes). Wait until the printer resumes printing.

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An error has occurred

Many common printer problems can be identified by the LCD messages and lights on your printer's control panel.

If your printer stops working, use the table below to diagnose the problem, then follow the recommended corrective measures. For other messages not included in the table, see Status messages.

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