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Problem Solver

Online Problem Solving (not available for Windows 3.1)

For Windows users
For Macintosh users

For Windows users

The Problem Solver HTML manual provides you with tips to help solve any problems you may encounter when using your printer.

If you encounter a problem, access the Problem Solver in one of the following ways:

• From the Windows Start menu.

Click Start, point to Programs and then to Epson, then click ESC680 Problem Solver.

• From Status Monitor 3

Click Technical Support in the Status Monitor 3 dialog box.

• From your printer driver

Click Technical Support on the Main menu of the printer driver.

If you cannot solve your problem using the Problem Solver, contact Technical Support for assistance by clicking the Technical Support Web Site link in the Problem Solver.

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For Macintosh users

EPSON's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation.

To access Technical Support, insert the CD in the CD-ROM drive and double-click the Technical Support Web Site icon in the EPSON window.

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