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Problem Solver

Printer Doesn't Print

Try one or more of these solutions:

• Turn off computer and unplug the printer. Make sure that the printer's interface cable is securely plugged in.

• Make sure that there is no packing material inside the printer.

• Make sure that your outlet works and that it is not controlled by a wall switch or timer.

• The printer's voltage may not match the outlet rating. Unplug the printer immediately. Then, check the printer labels.

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

• If you are trying to print a large image, your computer may not have enough memory to print. Try printing a smaller image.

• For Windows users, clear any stalled print jobs from the Spool Manager. For instructions, see Using EPSON Spool Manager.

• If the printer sounds like it is trying to print, but is unable to, run the Head Cleaning utility. Windows 98 users can start the now.

If this does not work, replace the ink cartridges. See Replacing an Empty Ink Cartridge for instructions.

• Make sure there are no error messages displayed. If an error message indicates that the ink cartridges need replacing, click the How To button and follow the on-screen instructions.

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