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Checking the Print Head Nozzles

Using the Nozzle Check utility

If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer using the Nozzle Check utility, accessed through the printer software. Windows users can also access the Nozzle Check utility using a shortcut icon.

Using the Nozzle Check utility

Refer to the appropriate section below to use the Nozzle Check utility.

Note:

Before using the utility, make sure that A4 or Letter size paper is loaded in the sheet feeder.

Do not use the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

For Windows users

There are two ways to access the Nozzle Check utility:

Right-click the printer-shaped icon on the Windows taskbar and click Nozzle Check on the shortcut menu that appears.

Access the printer software and click the Utility tab, then click the Nozzle Check button. For details on accessing the printer software, see Accessing the printer software.

After opening the utility, follow the on-screen instructions.

For Macintosh users

Follow the steps below to access the Nozzle Check utility.

Access the Print or Page Setup dialog box and click the Utility icon button, then click the Nozzle Check button in the Utility dialog box.

Follow the on-screen instructions.

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