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Paper Does Not Feed Correctly
Paper does not feed
Multiple pages feed
The paper jams
Paper is improperly loaded
Paper is not ejected fully or is wrinkled
Remove the stack of paper and make sure of the following:
Press the maintenance button to eject the jammed paper. If the error does not clear, turn the printer off and open the printer cover, then remove all of the paper inside, including any torn pieces. Then, reload the paper and press the maintenance button to resume printing.
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If you cannot easily remove a foreign object, do not use force and do not disassemble the printer. Call your dealer for assistance.
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If your paper jams frequently, make sure of the following:
Paper is improperly loaded
If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off and gently remove the paper. Then turn the printer on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
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If the paper does not eject fully, press the maintenance button, then open the printer cover and remove the paper. Also, check the Paper Size setting in your application or printer settings. See the online help for details.
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Store any unused paper in its original packaging in a dry area.
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