EPSON

Print Quality Problems

If you are having print quality problems, then compare it with the illustrations below.
The following is a good sample.
The following are sample illustrations of print quality problems. Click the caption under the illustration that best resembles your printout.

Horizontal banding

Make sure that the printable side of the paper is face up in the paper feeder.
Run the Head Cleaning utility to clear any clogged ink nozzles.
See Cleaning the Print Head
Use up photo cartridge within six months after opening its package.
Try to use the genuine Epson photo cartridge.
Check if the icon appears on the LCD screen. If it appears, replace the photo cartridge.
See the User’s Guide -for use without a computer- manual.
Make sure the Paper Size/Type selected in the printer driver is appropriate for the type of paper loaded in the printer.

Vertical misalignment or banding

Make sure that the printable side of the paper is face up in the paper feeder.
Run the Head Cleaning utility to clear any clogged ink nozzles.
See Cleaning the Print Head
Run the Print Head Alignment utility.
See Aligning the Print Head
Make sure the Paper Size/Type selected in the printer driver is appropriate for the type of paper loaded in the printer.

Incorrect or missing colors

Adjust the Color Option settings in your application or in your printer driver. See online help for details.
Run the Head Cleaning utility.
See Cleaning the Print Head

If colors are still incorrect or missing, replace the photo cartridge.
See the User’s Guide -for use without a computer- manual.
If you have just replaced the photo cartridge, make sure the date on the box has not expired. Also, if you have not used your printer for a long time, replace with new photo cartridge.
See the User’s Guide -for use without a computer- manual.

Blurry or smeared printout

Make sure that you are using the appropriate printer driver for your printer.
Use only paper recommended by Epson.
See PicturePack and paper
Try to use a genuine Epson PictureMate PicturePack.
Make sure that the printer is on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted.
Make sure that your paper is not damaged, dirty, or too old.
Make sure that your paper is dry and that the printable side is facing up.
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
Make sure the Paper Size/Type selected in the printer driver is appropriate for the type of paper loaded in the printer.
Remove each sheet from the output tray as it is printed.
Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your printouts, follow the instructions of the paper.
Run the Head Cleaning utility.
See Cleaning the Print Head
Run the Print Head Alignment utility.
See Aligning the Print Head