Reference Guide
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Problem Solver
Print Quality Problems
Horizontal banding
Vertical misalignment or banding
Incorrect or missing colors
Blurry or smeared printout
If you are having print quality problems, first perform a , then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout.
Horizontal banding
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Make sure that the printable side of the paper is face up in the paper feeder.
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Use up photo cartridge within six months after opening its package.
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Use the genuine Epson photo cartridge.
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Vertical misalignment or banding
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Make sure that the printable side of the paper is face up in the paper feeder.
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Incorrect or missing colors
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Adjust the Color Option settings in your application or in your printer driver.
See Color Option (Windows)
See Color Option (Mac OS X)
If colors are still incorrect or missing, replace the photo cartridge.
See Replacing the Photo Cartridge
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If you have just replaced the photo cartridge, make sure the date on the box has not expired. Also, if you have not used the printer for a long time, replace with new photo cartridge.
See Replacing the Photo Cartridge
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Blurry or smeared printout
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Make sure that you are using the appropriate printer driver for your printer.
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Use a genuine Epson photo cartridge.
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Make sure that the printer is on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted.
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Make sure that your paper is not damaged, dirty, or too old.
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Make sure that your paper is dry and that the printable side is facing up.
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If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
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Remove each sheet from the output tray as it is printed.
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Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. After printing, allow the ink to set for a few hours before handling them.
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Version NPD1419-00, Copyright © 2005, SEIKO EPSON CORPORATION |