Miscellaneous Printout Problems

Clear any stalled print jobs.
See Canceling Printing.

Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software.

Make sure that the paper is loaded into the sheet feeder correctly.
See Loading Paper

Check the margin settings in your application. Make sure that the margins are within the printable area of the page.
See Printable area.

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software.

Make sure that the paper is loaded into the sheet feeder correctly.
See Loading Paper.

If Fast Economy is selected for Paper & Quality Options in the printer driver Advanced window (Windows) or for Print Quality (Mac OS X) in Print Settings, select another setting.

For Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off the Mirror Image setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application.
For instructions, see the online help for your printer driver or for your application.

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software.

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.

For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your printer (in the Printers list box), Options & Supplies, and then Driver.

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software.

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

Load and eject plain paper several times.
See Cleaning the Paper Guide.

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software.

Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
See Selecting the Correct Paper Type.

For Windows, clear all customized settings and select Text as the Quality Option from your printer driver’s Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog box.
See Accessing the printer driver for Windows.
See Accessing the printer driver for Mac OS X.

Close any unnecessary applications.

If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the printer idle for more than 30 minutes with the power on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software.