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Print Quality ProblemsIf you are having print quality problems, then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout.
Horizontal bandingMake sure the printable side of the paper is face up in the sheet feeder.
Try to use genuine Epson ink bottles.
Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() Vertical misalignment or bandingMake sure the printable side of the paper is face up in the sheet feeder.
Clear the High Speed check box from the Advanced window in your printer driver (Windows). See the online help for details.
Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() Incorrect or missing colorsMake sure the initial ink charging is complete.
Make sure the transportation lock is in the unlocked position.
For Windows, clear the Grayscale setting in the Advanced window in your printer driver.
See the printer driver online help for details. Adjust the color settings in your application or in your printer driver settings.
For Windows, check the Advanced window. See the printer driver online help for details. If you have not used the printer for a long time, run the power cleaning from the Head Cleaning utility of the printer driver.
![]() Blurry or smeared printoutTry to use genuine Epson ink bottles.
Make sure the printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate properly if it is tilted.
Make sure your paper is not damaged, dirty, or too old.
Make sure your paper is dry and the printable side is facing up.
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() Remove each sheet from the front tray as it is printed.
If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time.
Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your printouts, follow the instructions of the paper.
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