Miscellaneous Printout Problems

Clear any stalled print jobs from the Windows Spooler. (Windows)
See Canceling Printing

Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Check the margin settings in your application. Make sure that the margins are within the printable area of the page.
See Printable area

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
See the printer driver online help for details.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

If Fast Economy is selected for Quality in the printer driver Main window, select Fine or Normal (Windows).

Make sure that the paper is loaded into the paper cassette correctly.
See Loading Paper

For Windows, clear the Mirror Image check box from the Additional window of your printer driver, or turn off the Mirror Image setting in your application.
For Mac OS X, turn off the Mirror Image setting in your application.
For instructions, see the online help for your printer driver or for your application.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
See the printer driver online help for details.

For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver.
For Mac OS X 10.5 or later, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following menus: System Preference, Print & Fax, your printer (in the Printers list box), Options & Supplies, and then Driver.
For Mac OS X 10.4, check the Skip Blank Page setting in Extension Settings in the Print dialog box of your printer driver. If it is selected, blank pages in your data are not printed.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

Clear the High Speed check box in the printer driver Additional window (Windows).
See the printer driver online help for details.

Load and eject plain paper several times.
See Cleaning the interior of the printer

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
See Selecting the Correct Paper Type

For Windows, choose a lower Quality in the printer driver Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog box.
See Accessing the printer driver for Windows
See Accessing the printer driver for Mac OS X

For Mac OS X 10.5 or later, select On from the High Speed Printing. To display the High Speed Printing, click through the following menus: System Preference, Print & Fax, your printer (in the Printers list box), Options & Supplies, and then Driver.
For Mac OS X 10.4, check the High Speed Printing setting in Extension Settings in the Print dialog box of your printer driver.

Close any unnecessary applications.

If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the printer idle for more than 30 minutes with the power on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software