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Troubleshooting / Scanning Problems

Scanner Operation Problems

This product does not scan
Pressing the buttons on the control panel does not start scanning

Problems you may have while using this product often involve the operation of your software and computer. Operation problems usually occur because of:

Also see the documentation that came with your computer and this product for possible solutions.

This product does not scan

Try one or more of these solutions:


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Pressing the buttons on the control panel does not start scanning

Try one or more of these solutions:


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Version NPD0862-00, Copyright © 2004, SEIKO EPSON CORPORATION