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Printer Software
About the EPSON Status Monitor 2 utility
The EPSON Status Monitor 2 utility comes with your printer but is available only for use with Microsoft Windows Me, 98, 95, and 2000. It allows you to monitor your printer's status, alerts you when printer errors occur, and provides troubleshooting instructions when needed.
The EPSON Status Monitor 2 will be installed together with the printer driver when the printer software is installed.
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Before using the Status Monitor, be sure to read the README file located in the EPSON folder on your hard drive. This file contains the latest information on the Status Monitor.
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If you installed the EPSON Status Monitor 2 when you installed the printer software, you do not need to install again.
To install the Status Monitor, follow these steps:
 | Make sure Windows is running. Insert the printer software CD-ROM in the CD-ROM drive. (For printer software floppy disk users, insert the floppy disk in a disk drive.) |
 | If a dialog box appears, click Quit. |
 | Click Start, and select Run. |
 | Type D:\STM2\SETUP. |
 | Click OK, then follow the instructions on the screen. |
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If the dialog box below appears, and if your printer is connected directory to your computer, select Monitor local printers. If it is connected through a network, select Monitor Windows shared printers. Then click Next.
After you install EPSON Status Monitor 2 and restart your computer, the Status Monitor starts automatically and adds a printer-shaped background monitoring icon to the taskbar at the bottom of your computer screen. This icon appears only when the Status Monitor is active.
To open the EPSON Status Monitor 2 window shown below, double-click the printer-shaped background monitoring icon on the taskbar at the bottom of your computer screen. You can also open this window from Start. Click Start, point to Programs and Epson, then click EPSON Status Monitor 2.
This section describes how to use the Status Monitor to get general and detailed printer status information.
You can select many Status Monitor menu commands by clicking the buttons on the toolbar from this window. When you point to a toolbar button, the corresponding menu command appears briefly on your screen, and you see an explanation of the button's function in the status bar at the bottom of the EPSON Status Monitor 2 window.
The main features of the EPSON Status Monitor 2 window are described below.
This list displays information about the EPSON printers connected directly to your computer. If you select List from the View menu, the list displays only the printer names and icons. If you select Details, the list displays the printer name, status, and job count of each printer.
When you install the Status Monitor, it automatically adds to this list the names and icons of all the EPSON printers connected to your computer. To add or delete a printer from the list, select Add Printer or Delete Printer from the Settings menu. To save computer memory, delete any printers you do not need to monitor. (Doing so does not remove the printer driver from your computer.)
The appearance of the icon next to each printer name changes depending on the printer's status, as described in the table below. See online help for more information.
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Icon appearance |
Description |
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Green |
The printer is ready to print, or currently printing. |
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Yellow |
The printer needs routine maintenance. |
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Red |
A printer error has occurred and your printer cannot print. See Problems and Solutions for troubleshooting information. |
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Dimmed |
There is a communication problem between the printer and the Status Monitor. |
The Status column of the Installed Printers list displays brief messages describing the current status of each printer, and the Job Count column displays the number of jobs waiting to print on each printer.
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To get detailed information on the status of each printer in the Installed Printers list, select a printer from the list, then select from the Printer menu options described below.
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Printer Status |
Opens the Printer Status window, which provides detailed information on the selected printer's status. To use the Printer Status window, see "Using the Printer Status window" on page 102. |
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Job Status |
Provides information about the jobs waiting to print on the selected printer. |
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Select Paper Memory |
Not available. |
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Close |
Closes the EPSON Status Monitor 2 window. |
To control the appearance and content of the EPSON Status Monitor 2 window and the Installed Printers list, select from the View menu options described below.
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Toolbar/Status Bar |
Shows or hides the toolbar and status bar in the EPSON Status Monitor 2 window. |
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Large Icons/Small Icons |
Changes the size of the printer icons in the Installed Printers list. |
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List |
Displays only the printer names and icons in the Installed Printers list. |
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Details |
Displays the printer name and icon, status, and number of jobs waiting to print for each printer in the Installed Printers list. |
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Refresh |
Updates the printer status information shown in the Installed Printers list. |
Use the Settings menu options described below to adjust the monitoring interval for the printer, add and delete printers from the Installed Printers list, or activate the Status Monitor.
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Monitoring Preference |
Opens the Monitoring Preferences dialog box, where you can adjust the monitoring interval and make background monitoring settings for the selected printer. For more information, see "Turning on background monitoring" on page 103. |
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Add Printer/Delete Printer |
Allows you to select the printers you want to monitor by adding or deleting printers in the Installed Printers list. |
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Background Monitoring |
Activates the Status Monitor.
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Select background monitoring icon |
Changes the appearance of the icon that is displayed on the taskbar when background monitoring is active. |
Click Help in the EPSON Status Monitor 2 window to view online help. Click About to view the Status Monitor's version number and copyright information.
You can open the Printer Status window shown below to see detailed information on the status of a printer. To open the Printer Status window, double-click a printer in the Installed Printers list, or select a printer and then choose Printer Status from the Printer menu of the EPSON Status Monitor 2 window. You can also access the Printer Status window by clicking the Details button in the Status Alert dialog box. For information on the Status Alert dialog box, see Making Monitoring Preference settings.
The Printer Status window contains two menus: Current Status and Printer Information. To open the menus, click the tabs at the top of the Printer Status window.
The printer illustration and message boxes on this menu give you detailed printer status information. The appearance of the printer illustration changes to reflect the current printer status, described in the upper message box. If a printer error occurs, the lower message box displays troubleshooting tips.
If your printer is connected to your computer through a network, this menu provides information on network connections and other printer resources.
The Monitoring Preferences dialog box allows you to turn on the background monitoring feature and specify the monitoring interval (the length of time between status information updates) for the selected printer. To open the Monitoring Preferences dialog box, see Turning on background monitoring.
When you turn on background monitoring, the Status Monitor updates the status information for the selected printer "in the background" whenever you are using your computer. A Status Alert dialog box is displayed in the lower right corner of your computer screen. It provides short messages, and a Details button that allows you to open the Printer Status window.
Follow the steps below to monitor the selected printer and specify when the Status Alert dialog box appears.
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| Make sure the Status Monitor is active. (It is active if a printer- shaped icon appears on the taskbar at the bottom of your computer screen.) If the icon is not on the taskbar, access EPSON Status Monitor 2 from the Start menu as described in Accessing EPSON Status Monitor 2. Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now. |
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Select the printer you want to monitor from the Installed Printers list, and then click Monitoring Preferences on the Settings menu. The dialog box below appears. |
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| Use the slider to adjust the monitoring interval, if necessary. |
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| Click Monitor this printer to turn on background monitoring for the selected printer and view the Status Alert options. |
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| Click the Status Alert options to specify when you want the Status Alert dialog box to appear. |
 | Click OK to save your settings and close the Monitoring Preferences dialog box. |
A printer-shaped background monitoring icon appears on the taskbar on your computer screen when the Status Monitor is active. (To activate the Status Monitor, follow step 1 in Turning on background monitoring.)
Double-clicking the background monitoring icon opens the EPSON Status Monitor 2 window. Right-clicking this icon opens a pop-up menu where you can choose whether the Status Alert dialog box will appear in front of other windows on the desktop. This pop-up menu also allows you to deactivate the Status Monitor. When you deactivate the Status Monitor, the background monitoring icon disappears from the taskbar.
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| Version 1.00E, Copyright © 2002, SEIKO EPSON CORPORATION |
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