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Problem Solver
This section contains a list of messages shown on the LCD panel, giving a brief description of each message and suggestions for correcting the problem.
Note that not every message shown on the LCD panel indicates a problem. When the 
mark is displayed at the left of the warning message, multiple warnings occur. To confirm all warnings that occur, press the 
Down button to display the Status menu, then press the 
Enter button.
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the 
Cancel Job button has been pressed down for more than 2 seconds.
The printer is canceling the current print job. This message appears when the Cancel Job button has been pressed and released within 2 seconds.
The print data is deleted because it is incorrect.
Make sure that the appropriate paper size is set and a printer driver for EPSON EPL-N3000 is used.
The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the Duplex Print Unit. The problem could also be a result of incorrect settings for the paper source you are using. Pressing the 
Start/Stop button will print the rest of the print job on only one side of the paper. Press the 
Cancel Job button to cancel the print job.
The life of the imaging cartridge is near its end. You need to prepare a new imaging cartridge.
The paper size loaded in the printer is not appropriate for the optional Duplex Unit. Load correct paper size and press the Start/Stop button to resume printing.
The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel's Reset menu. See How to access the control panel menus for instructions.
The media loaded in the printer does not match the paper type setting in the printer driver. Media that matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel's Reset menu. See How to access the control panel menus for instructions.
Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM) or free disk space on the optional Hard Disk Drive. If this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel's Reset menu. For instruction about accessing the control panel menus, see How to access the control panel menus.
The printer lowers its temperature to optimize for the fixing toner. Wait for a moment for Ready to appear in the LCD panel.
The Duplex Unit has become separated from the printer. Turn the printer off, reinstall the Duplex Unit and turn the printer on again.
There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel's Setup menu, press the Start/Stop button to print on the back of the next sheet, or press the Cancel Job button to cancel the print job.
If On is selected as the Auto Cont setting on the control panel's Setup menu, printing continues automatically after a certain period of time.
The output paper at the face-down tray is full. Remove the paper that has been output and press the Start/Stop button. Printing resumes.
Even though 2-sided printing has started or the Stacker is set as the output tray in the printer driver, the paper path lever is set to the face-up position. Set the paper path lever to the face-down position, or press the Start/Stop button or the Cancel Job button.
Unable to store form overlay data on the printer's optional Hard Disk Drive. Either the drive is full, or the maximum number of form overlay files has been reached. Delete any form overlay files you no longer need, then try storing the new overlay again.
To clear this error, select Clear Warning from the control panel's Reset menu. For instruction about accessing the control panel menus, see How to access the control panel menus.
The printer is ejecting paper due to a user request. This message appears when pressing the Start/Stop button once to make the printer offline, and then holding down the Start/Stop button for more than 2 seconds in order not to receive form feed command.
The HDD is being formatted.
The optional Hard Disk Drive is full and you cannot save any data. Delete the unnecessary data from the Hard Disk Drive. To clear this error, select Clear Warning from the control panel's Reset menu. For instruction about accessing the control panel menus, see How to access the control panel menus.
The printer is checking the Hard Disk Drive.
The wrong imaging cartridge has been installed. Replace it with the correct imaging cartridge for this printer. See Replacing the imaging cartridge for instructions.
There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel's Reset menu. See How to access the control panel menus for instructions.
Turn the Image Optimum setting off on the control panel's Printing menu if you do not want the printer to automatically lower the print quality to continue printing.
You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see Memory Module.
The imaging cartridge is not installed in the printer.
Install the imaging cartridge. See Replacing the imaging cartridge.
This message means that the printer cannot communicate with the installed optional interface card. Turn off the printer, remove the card, then reinstall it.
Either the optional Hard Disk Drive is damaged or it cannot be used with this printer. Turn off the printer and remove the Hard Disk Drive.
There is no network program, or the network program cannot be used with the EPL-N3000. Update the program.
The program does not exist on the PostScript3 ROM module or PostScript 3 ROM module that cannot be used on this printer is installed. You need to update the module.
The location where the paper jam occurred is displayed at xxx. xxx indicates the location of the error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed.
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Jam A |
Paper is jammed at the cover A. For instructions on how to remove jammed paper at the cover A, see Jam A (Cover A). |
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Jam A B |
Paper is jammed inside the output path cover (cover A or B) or fuser unit. For instructions on how to remove jammed paper at the output path cover or fuser unit, see Jam A B (Cover A or B). |
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Jam MP A |
Paper is jammed inside the optional lower cassette. For instructions on how to remove jammed paper in the optional lower cassette, see Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A). |
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Jam DM |
Paper is jammed inside the optional Duplex Unit's paper path or cover (Duplex Unit cover). For instructions on how to remove jammed paper at the Duplex Unit, see Jam DM (Duplex Unit cover). |
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Jam STK |
Paper is jammed inside the optional Stacker's paper path or cover (cover xx). For instructions on how to remove jammed paper at the Stacker, see Jam STK |
The manual feed mode is specified for the current print job. Make sure the paper size indicated by xxx is loaded, then press the Start/Stop button.
For details on the manual feed mode, see Manually feeding paper.
The printer has insufficient memory to execute the current task. Press the Start/Stop button on the control panel to resume printing. Or press the Cancel Job button to cancel the print job.
This message appears if you try to change the printer's settings through the control panel when the buttons are locked. You can unlock them by using the EPSON WinAssist or WebAssist utility. Refer to the Network Guide for information.
The printer has insufficient memory to complete the current print job.
To clear this error message, select Clear Warning from the control panel's Reset menu. See How to access the control panel menus for instructions.
To prevent this problem from happening again, add more memory to your printer as described in Memory Module or reduce the resolution of the image to be printed.
The installed imaging cartridge is not a genuine EPSON product. Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality. EPSON shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by EPSON.
Install a genuine EPSON product, or perform Clear Warning or Clear All Warnings of the Reset menu on the control panel to clear the warning message. See Replacing the imaging cartridge for instructions on replacing the imaging cartridge.
Press the Start/Stop button on the control panel to resume printing.
The printer is not ready to print. Press the Start/Stop button. The level of remaining toner is also indicated on the right side of this message.
The specified cover (WWWW) does not close securely. Open the cover once, and then close.
The optional memory module may be corrupted or incorrect. Replace it with a new one.
The specified paper size or paper type cannot be output to the face-up tray. Change the paper size or paper type, or select the face-down tray as the output tray.
There is no paper in the specified paper source (XXX). Load paper of the indicated size (YYY) into the paper source.
The paper loaded in the specified paper source (XXX) does not match the required paper size (YYY). Replace the loaded paper with the correct size paper and press the Start/Stop button to resume printing. Or press the Cancel Job button to cancel the print job.
If you press the Start/Stop button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.
The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the Start/Stop button to resume printing. Or press the Cancel Job button to cancel the print job. If this message appears again, select On as the Page Protect setting in the control panel's Setup menu.
If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
You can also add more memory to the printer as described in Memory Module.
The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full.
To clear this error, select Clear Warning from the control panel's Reset menu. For instruction about accessing the control panel menus, see How to access the control panel menus.
The printer is checking the RAM.
The printer is ready to receive data and print. The level of remaining toner is also indicated on the right side of this message.
The imaging cartridge is out of toner and need to be replaced.
See Replacing the imaging cartridge for instructions.
The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored in the printer's Hard Disk Drive has been reached, or the drive has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available.
To clear this error, select Clear Warning from the control panel's Reset menu. For instruction about accessing the control panel menus, see How to access the control panel menus.
The printer's current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data.
All printer settings have been reset to the default configuration, or to the last settings that were saved.
A control panel menu setting was changed while the printer was printing. Press the Start/Stop button to clear this message. The setting will become effective after printing has finished.
Alternatively you can clear this message by performing Reset or Reset All on the control panel. However, the print data will be deleted.
The printer is checking the ROM.
The printer is currently performing a self test and initialization.
A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyyy) and turn off the printer, unplug the power cord, and contact a qualified service representative.
The Stacker was removed while the power is on. Switch the power off, reinstall the Stacker, then switch the power on again.
The output paper at the Stacker is full. Remove the paper that was output and press the Start/Stop button. Printing resumes.
The printer is printing the status sheet.
The printer is currently in the power-save mode. This mode is canceled when the printer receives print data or the Reset button is pressed.
The imaging cartridge has less than 10% of toner remaining and need to be replaced.
See Replacing the imaging cartridge for instructions.
When you set the TonerOut setting in the Setup menu to Stop, you can continue to print until the Replace Toner error message appears. It is recommended that you wait until this message appears before replacing the imaging cartridge as remaining toner may spill during replacement procedure. When printouts become faint, see Replacing the imaging cartridge for instructions.
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The printer cannot clear an error message because the error status still remains. Try solving the problem again.
The printer is warming up the machine to be ready to print.
This message indicates that the fuser unit has reached the end of its service life. Prepare a new fuser unit.
See Replacing the fuser unit for instructions.
The printer is unable to write data into the ROM module correctly. You cannot remove the ROM P because the ROM P is a program ROM module. Contact our Customer Support Center.
The printer is writing data into the ROM module in the ROM slot P.
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| Version NPD0274-00, Copyright © 2003, SEIKO EPSON CORPORATION |
