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Problem Solver / Troubleshooting
To confirm that your options are installed correctly, print a status sheet. See Printing a Status Sheet for details.
| The message Invalid AUX I/F Card appears | |
| Cause | What to do |
|
The printer cannot read the installed optional interface card. |
Turn off the computer, then remove the card. Make sure the interface card is of a supported model. |
| Paper does not feed from the optional 500-Sheet Lower Paper Cassette Unit A4 | |
| Cause | What to do |
| The optional 500-Sheet Lower Paper Cassette Unit A4 may not be installed properly. | See 500-Sheet Lower Paper Cassette Unit A4 for instructions on installing the unit. |
| The paper source setting may not be correct. | Make sure that you have selected the correct paper source setting in your application. |
| There may be no paper in the 500-Sheet Lower Paper Cassette Unit A4. | Load paper. |
| Too many sheets may be loaded into the 500-Sheet Lower Paper Cassette Unit A4. | Make sure that you have not tried to load too many sheets of paper. The 500-Sheet Lower Paper Cassette Unit A4 can hold a maximum of 500 sheets of 75 g/m2 paper. |
|
The paper size is not set correctly. |
Make sure that the correct paper size is selected in the printer driver settings. |
| Feed jam when using the optional 500-Sheet Lower Paper Cassette Unit A4 | |
| Cause | What to do |
|
There is paper jammed at the optional 500-Sheet Lower Paper Cassette Unit A4. |
See Paper jam 500-Sheet Lower Paper Cassette Unit A4 (EPL-6200 only) to clear the jammed paper. |
| Problems printing with the Duplex Unit | |
| Cause | What to do |
| The Duplex Unit may not be installed properly. | See Installing the Duplex Unit for instructions on installing the unit. |
| The printer does not recognize the Duplex Unit. | Make sure that you have specified the correct settings for Installed Options under the Optional Settings tab in the printer driver. |
| Printing is carried out only on one side of the sheet. | Make sure the Duplex check box is selected in the printer driver. |
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| Version NPD0232-01, Copyright © 2003, SEIKO EPSON CORPORATION |
