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How to / Using the Printer Software with Windows

Monitoring Your Printer by Using EPSON Status Monitor 3

About EPSON Status Monitor 3
Installing EPSON Status Monitor 3
Accessing EPSON Status Monitor 3
Getting printer status details
Using the Job Management function
Setting Monitoring Preferences
Status Alert window
Stopping monitoring
Setting Monitored Printers

About EPSON Status Monitor 3

EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status. For example, you can find out the amount of remaining toner or the remaining functional life of the photoconductor unit through this utility. If a print error occurs, the utility provides you with a message describing the error. EPSON Status Monitor 3 is accessed from within the printer driver. See the following section for more information.

Note for Windows XP users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows 6 clients do not support the Job Management function.

Before using EPSON Status Monitor 3, be sure to read the printer driver's README file. This file contains the latest information on the printer driver and EPSON Status Monitor 3.


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Installing EPSON Status Monitor 3

Follow these steps to install EPSON Status Monitor 3.

Insert the printer software CD-ROM in the CD-ROM drive. The Installation Program screen appears as shown below:

If it does not appear, double-click the My Computer icon. Click the CD-ROM icon, then select Open from the File menu.Then double-click Epsetup.exe.

In the Installation Program screen, double-click Install EPSON Status Monitor 3. Alternatively, you can install it by selecting Install EPSON Status Monitor 3 and then clicking the arrow at the top right.

In the dialog box that appears, make sure that your printer's icon is selected, and click OK. This automatically installs the utility program.

When the installation is complete, click OK.


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Accessing EPSON Status Monitor 3

EPSON Status Monitor 3 monitors the printer during printing and while the EPSON Status Monitor 3 dialog box is open.

You can access EPSON Status Monitor 3 directly from any application programs, or from your Windows operating system.


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Getting printer status details

You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box.

1.

Icon/Message:

The icon and message shows the printer status.

2.

Printer image:

The image at the upper left shows the printer status graphically.

3.

Text box:

The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed.

4.

Close button:

Clicking this button closes the dialog box.

5.

Consumables tab:

Clicking this tab displays the consumable's status such as amount of paper or toner remaining.

6.

Job Information tab:

Clicking this tab displays the print job information. This tab is displayed when the Show job information check box on the Monitoring Preferences dialog box is selected.

7.

Paper:

Displays the paper size, paper type, and the approximate amount of paper remaining in each paper sources. Information for the optional cassettes are displayed only if this option is installed.

8.

Toner:

Indicates the amount of remaining toner. The toner icon flashes if toner is low (10 percent or less).

9.

Photoconductor Unit:

Indicates the remaining functional life of the photoconductor unit.


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Using the Job Management function

You can obtain information on the print jobs on the Job Information menu on the EPSON Status Monitor 3 dialog box.

To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box. Then click the Job Information tab on the EPSON Status Monitor 3 dialog box.

1.

Status:

Waiting:

The print job which waiting to be printed.

Printing:

The print job which is printed currently.

Completed:

Displays only your jobs that have finished printing.

Canceled:

Displays only your jobs that have been canceled printing.

Held:

The print job to be hold.

2.

Job Name:

Displays the user's print job file names. Other users print jobs are displayed as --------.

3.

Job Type:

Displays the job type. When the Reserve job function is used, the jobs are displayed as Stored, Verify, Re-Print, and Confidential respectively. About the Reserve Job function, see Using the Reserve Job Function.

4.

Refresh button:

Clicking this button refreshes the information on this menu.

5.

Job Cancel button:

Selecting a print job and clicking this button, cancels the selected print job.

Supporting connection to use the Job Management function

The Job Management function is available when the following connections are used:

Note:
You can not use this function in the following situations:
  • When using an optional Ethernet interface card that doesn't support the Job Management function.
  • When the NetWare connections do not support the Job Management function.
  • When the printing jobs from NetWare and NetBEUI are displayed as "Unknown" on the Job Management menu.
  • Note that if the user account used to log on to a client is different from the user account used to connect to the server, the Job Management function is not available.

Setting to notify when printing is completed

When the Notify when printing completed check box is selected, the Notify when printing completed function can be used.

To use this function, click the specified print job from the print job list on the Job Information menu in the EPSON Status Monitor 3 dialog box. When the target job is completed, the Notify when printing completed dialog box appears.

Note:
When you canceled the target job, the Notify when printing completed dialog box does not appear.


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Setting Monitoring Preferences

To make specific monitoring settings, click Monitoring Preferences in the Utility menu of the printer driver. The Monitoring Preferences dialog box appears.

The following settings and buttons appear in the dialog box:

1.

Select Notification:

Use the check boxes in this area to select the types of errors that you wish to be notified about.

2.

Default button:

Restores default settings.

3.

Select Shortcut Icon:

To use the shortcut icon, select the Shortcut Icon check box and choose an icon. The icon you select appears on the right side of the task bar.
Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box, and EPSON AL-C4000 Advanced to open the EPSON Status Monitor 3 dialog box.

4.

Show job information:*

Displays the job information menu in the EPSON Status Monitor 3 window.

5.

Notify when printing completed:*

Displays the notification message when your print job is finished.

6.

Allow monitoring of shared printers check box:

To monitor a shared printer, select this check box. You need to make this setting on the server.

7.

OK button:

Saves new changes.

8.

Cancel button:

Cancels any changes.

9.

Help button:

Opens online help for the Monitoring Preferences dialog box.

*  These check boxes are displayed when confirming the connecting route to get the job information.


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Status Alert window

The Status Alert window appears automatically when an error occurs. It indicates what type of error has occurred and offers you a possible solution. It closes automatically once the problem is cleared.

The Status Alert window opens under the conditions you select in the Monitoring Preferences dialog box.

If you wish to see information about printer consumables, click Consumables. Once this button is clicked, the Status Alert window will not disappear even after a problem is cleared. To close the window you need to click Close.


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Stopping monitoring

You can stop monitoring the printing status by clearing the Monitor the Printing Status check box in the printer driver's Utility menu if you don't need to monitor the printer at all.

Note:
  • The Monitor the Printing Status check box is displayed in the Utility menu of Document Defaults in Windows NT 4.0, or in the Utility menu of Printing Preference in Windows XP or 2000.
  • You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver's Utility menu.


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Setting Monitored Printers

You can use Monitored Printers utility to change the type of printers that EPSON Status Monitor 3 will monitor. When you install EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change a setup.

Click Start, point to Programs, point to EPSON Printers, then click the Monitored printers.

Clear the check box of the printers which are not monitored.

Click OK to accept the setting.


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Version 1.00E, Copyright © 2002, SEIKO EPSON CORPORATION