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Problem Solver
| The font selected in the application software won't print. | |
| Cause | What to do |
| You may be using printer fonts substituted for specified TrueType fonts. | In the printer driver, select the Print TrueType fonts as bitmap radio button in the Extended Settings dialog box accessed through the Optional Settings tab. |
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The selected font is not supported by your printer. |
Make sure that you have installed the correct font. See Available Fonts for more information. |
| Some or all of the printout is garbled or printed as asterisks. | |
| Cause | What to do |
| The interface cable may not be plugged in securely. | Make sure that both ends of the interface cable are plugged in securely. |
| You may not be using the correct interface cable. | If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length. |
| The emulation setting for the port may not be correct. | Specify the emulation mode by using SelecType. See Emulation Menu. |
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If the printer still does not print correctly, contact your dealer or a qualified service representative. |
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| Position of the printout is not correct. | |
| Cause | What to do |
| The page length and margins are set incorrectly in your application software. |
Make sure that you are using the correct page length and margin settings in your application software. |
| Graphics don't print correctly. | |
| Cause | What to do |
| The printer emulation setting in your software program may be incorrect. | Make sure that your application software is set for the printer emulation you are using. For example, if you are using the LJ4 emulation mode, make sure that your software program is set to use a LaserJet 4 printer. |
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You may need more memory. |
Graphics require large amounts of memory. For more information, see Memory Problems. |
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| Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION |
